Dow's Lake Dental

I felt cared , seen under the Dow lake dental staff ( Danielle Menard) and I was treated very well. I wouldn’t be their client if it wasn’t for Danielle, she is fab.Brianna ( hygienist) was friendly , attention to detail and super professional.Dr E was very personable and to the point about my needs. No pushy. I highly recommend this clinic to all the citizens.

Fabulous practiceAfter spending a ridiculous amount of time surfing the net looking for a dentist for my 12 year old I went for Dows Lake. A nervous patient they were kind, thorough, helpful and really took the time to ensure we had the best possible service.They were so professional and made us so at ease that myself and my husband signed up on the spot. As ex pat Brit’s in Canada ( and not to generalise ) but we are not the best in this area but I feel confident that we are in super good hands.As someone who reads lots of reviews I hope I help someone else find this gem of a practice :-)

This dental office is amazing! Everything from the service and cleanliness to the staff and their professionalism. I came to Dows lake dental when I moved to Ottawa and had a great experience. I just finished my Invisalign treatment at this location and have no complaints! Dr. Rania El-Hawary was great to work with and so supportive and understanding of my needs throughout the Invisalign process. I really looked forward to coming to the dentist for the first time ever, I knew that the moment I walked in I'd be welcomed by Danielle their great office manager and would walk out with a smile. Highly recommend!

Highly highly recommend this dental office! They thoroughly go through and explain your specific needs and offer a complimentary 3D scan of your teeth which I found to be very cool - so you can see on screen exactly what all your teeth look like. I was able to see the cavities I have and all of my problem areas. It takes away the worry of needing a second opinion because you can visually see the issue. They do everything to make your visit as comfortable as possible and the staff is super friendly, knowledgeable and welcoming. I've had fairly unpleasant experiences at other dental offices so it's definitely refreshing coming here. Plus their chairs give a slight massage so that's nice!

The staff was friendly and made me feel comfortable right away. The clinic was clean and modern, creating a pleasant atmosphere. The dental team was highly professional and knowledgeable, addressing all my concerns and ensuring I felt at ease. They used state-of-the-art technology, and the dentist exhibited great expertise. The clinic's commitment to patient comfort and hygiene was evident throughout. Overall, I highly recommend Dow's Lake Dental Clinic for their exceptional dental care in a welcoming environment.

Stay far away! The general manager is rude and is lacking communication skills. Customer service and client experience below 0 rating!I’ve expressed my concern about the referral made to a specialist last year for my route canal. I went in to communicate and the general manager apparently left me multiple voicemails but NO EMAILS. It is 2023, every dentist practice communicates by email with their clients.The experience was so awful today that I can’t believe it.Will make sure my experience will be heard to my network.

Great staff and care at this dental clinic! My routine cleanings are always done efficiently (even despite some crowding in my mouth) and the staff and hygienists are great in helping anyone who has anxiety / discomfort with dental visits. There is a tv above the dental chairs so you can even distract yourself with something to watch while you get your cleaning.During my full mouth exam, I had all my questions answered and the staff do a great job at explaining everything they are doing. I had a concern with a referral I had, and they addressed it immediately and set me up with one more suitable.Overall I’ve had a great experience with this clinic.

I came in for an emergency visit a week back and Dows Lake Dental took me in with a smile. They really listened to my concerns and took the necessary actions to help my oral health.Yesterday I came back for a complete exam and cleaning and both Brianna and Dr. E were very kind and helpful with my treatment plan.I have found my forever dentists!!

Dr El-Hawary is an excellent dentist and everyone on the team is very friendly. Dr El-Hawary is very good at explaining any questions you may have about your dental concern. She did a crown for me that turned out great. Personally I have always disliked the needles at the dentist, but she is very good about freezing as least invasive as possible. I strongly recommend this dental office. If you are an anxious patient they do have nitrous option as well.

I love that they have a TV on the ceiling to distract you and make the time go by. The RDH I see, Briana is so sweet and always does an excellent job answering my questions. Danielle who works in the office is very personable. The dentists here always do a throughout job explaining procedures and you don’t feel like they are rushing. They are big on communication around pain and dental anxiety. I would absolutely recommend Dows Lake Dental