The Main Exchange

This review is from about 1 year ago, and I am only getting to writing it now. I brought clothes in to consign. I am aware its a high-end consignment boutique, so I only brought the sorts of brands they use, ex: Aritzia, etc.The woman behind the counter took a look at me, and at my bag of 10+ clothing items, and said, It's not even worth it for me to look inside."Obviously

It was very disappointing experience to sell there. I brought about 30 pieces all good brands such as Aritzia, club Monaco and Lululemon. They told me they could only buy one dress because the others are not their style, and because their minimum is 10 so they won’t buy anything. However while I was waiting I saw some skirts/dresses they’re selling are 90% similar to mine. I understand there will be something that not match “their style” but 1 of 30+?? That’s hard to understand and if you shop those brands you’ll know the “style” of the brand itself are there.Besides the “style” matching part, the stuff’s attitude makes me feel discriminated. Because they’re not allowed suitcase so I have to bring several bags and after they finish checking, the stuff just put things there and I need to reorganize myself so I can carry everything. And when I back home check the small bags they don’t even fold my clothes just throw them back in the bag as mess.I don’t know if it’s good to buy but terrible to sell!!

If you’re looking for amazing finds, this is the place! It’s truly the BEST shop! Some of my most treasured thrift finds are from here. The staff are super friendly and helpful, and I always find something amazing when I head in. They post often to their social media pages so you get a sense of what’s new in the shop. They also carry a great variety of sizes and trends so there’s something for everyone. Highly recommend!

My favourite consignment shop in all of Vancouver! I have been a customer and seller at the main and exchange for a few years now and have never had a bad experience. In fact it’s always been really pleasant as the staff are super friendly and welcoming to me. This will always be my go to place to sell my items. They are selective in what they take but that means they only have the best in their shop. So you don’t have to worry when buying online or through their insta that the items will be nothing but in excellent condition. I have been and will continue to recommend this place to my friends for any of their consignment needs! :)

I've been consigning & buying from Miranda and her amazing team since she opened and have been loyal to them for so many reasons: they are warm, welcoming, personable, give a great consigner % value, & the pricing for purchase is totally in line (or sometimes lower) than other high end secondhand shops. I've never had faulty garments and always feel cared for in the shop. That they've continued to maintain this level of customer service and quality of product during a pandemic is practically heroic, especially when so many small shops have shuttered their doors. These ladies just keep rolling up their sleeves and making it work, no matter what, which makes me love them even more.

I love this store. The staff are always so nice and friendly and the store is always tidy. They really curate good items - I almost never leave without buying something!

I literally find the best consignment items every single time I go in the store! Very rarely do I leave without purchasing something. Amazing luxury brands, often with tags still on from being brand new. Staff is always so kind and fun. They are also super great about supporting public health guidelines! Can’t say enough great things about this amazing women owned buisness!!

Yes to a circular economy! I have been fortunate to buy a number of excellent pieces here over the years and also consign some of my own.It is the best place to consign in my opinion, they pay you up front and its quick and easy, they tell you what they didn't take and why so you don't waste your time bringing in stuff they might not take again, or tell you to bring your summer dress closer to summer etc...I appreciate the way they organize their clothes by size and category and that their clothes are in better condition to their competitors. Sometimes it is hit or miss for me, but usually a hit. I often forget and miss the accessories on the top shelf.Love their instagram updates of their stock.The customer service is similar to most of Vancouver retail... I don't think they are snobby" at all.. or rude.. its just Vancouver."

First and foremost, this isn't a vintage store- it's a consignment store (think of (their neighbours) Front and Company, Hunter and Hare, Turnabout, etc.). They're going to sell and promote whats currently in the trend forecast and what brands are currently selling and doing well on the market (yes, Aritzia and other brand names will always be the successor, but thats not always the case- it depends what is in trend.)But like any other consignment store- if you bring in the same item or something similar (colour, size, material) and it's not selling (e.i., they have 5 and they're not flying off the rack as they had thought) they simply won't take your item- simple and thats fair, the store is small and sometimes its hard to accommodate for some people and their item(s).Second of all, they sell a wide range of sizes suited for anybody -and any body. Their sizes are inclusive and there's always something to find and try on at The Main Exchange.Anyway, I love The Main Exchange- they have a great team and their consignment process is fantastic. Theres always something there I can find and try on that I'm currently on the hunt for and for a reasonable price too!