MedPro Respiratory Care

Right from calling the toll free number and getting connected immediately to the Surrey Office, the service was impressive. Amanda was cheerful and professional. Best of all the article I needed was in stock. I highly recommend.

Very kind ,and efficient.Welcomed me with smile and overall very comfortable an sweet. Thanks MedPro..

I received a confirmation text message 24 hours before the set appointment. My husband drove to the surrey office only to be told he doesn't actually have an appointment. The front desk lady told him there wasn't anything they could do. Even though it was a mess up on their part. The lady his appointment was scheduled with the wasn't there that day and they didn't call and inform him or reschedule. Instead they said they left him a message, but they had the wrong number and it was to some business voicemail. Instead of double checking the phone number with the doctor, they turned my husband around and told him to go back to the doctor's office for ANOTHER referral. Referrals take forever to go through!!He tried really hard to talk to someone in charge but the guy in charge, Gerry, wouldn't even give my husband the time of day to chat with him.I chatted with Gerry, gave him the correct phone number for my husband and then Gerry told my husband this is it. Take it or leave it". Now my husband has to reschedule other appointments and obligations for the day.The people working here are incompetent

My appointments were handled quickly and efficiently,. Pritika was a pleasure to deal with. She was friendly, very helpful and informative as well answered all of my questions without making me feel like I was uninformed or asking silly questions. I highly recommend MedPro Respiratory Care.

From the first meeting I was treated very well and I was given so much information. Mavricio my MedPro Consultant walked me through every aspect of my ResMed air sense10 and the support team helps in every aspect no questions go unanswered. Great Job and Thank You..PS my sleeps are getting better and better everyday

My Philips CPAP machine that I bought from them, was recalled after I have moved to another province. I am thankful for regular updates from Angie, who also made it super easy to exchange my recalled old machine with a brand new and updated model, via a courier service.I appreciate all the extra efforts they had to make, to make things work over a long distance.An excellent after-sales customer care!

Angie is an excellent person. Knowledgeable and kind. She is highly recommended!