Arctic Spas & Billiards

A must place to visit and purchase your homes recreation. The crew at Arctic Spa lloydminster will ensure you walk away happy. Thank you so much for the hot tubs and amazing Pellet Grill by Asmoke. Simply amazing.

Purchased new hot tub. Within first few months found jet not functioning and light had stopped working. Literally 2 years later after multiple phone calls the owner arrived. He replaced the jet and found the original filled with silicone. He moved another light to replace the damaged one which isn’t really a fix. Then a year later a deformity/crack across the bench seat developed and started leaking mid January during freezing temperatures. Told not covered under warranty due to the fact the warranty begins the date of manufacture not the date of purchase. Even though the damage is clearly structural as there is no support under the bench seat. Provided advise on how to repair myself using epoxy but mentioned had never attempted on such a large crack. Buyer be warned!!

Bought our swim spa from them and they have been very helpful, all the way from ordering to installing to maintenance. We are very pleased.

Fantastic service! Shop local and support this business because they consistently go above and beyond for their customers.

A team that never disappoints!

Friendly knowledgeable staff. Always helpful when choosing products.

Owner refuses to stand behind work. When there is a warranty issue they refuse to provide service.Would not recommend. Look somewhere else.

Conveniently accessible outlet with friendly staff. I comparison shopped between Edmonton, Bonnyville and Lloydminster outlets. Lloyd was priced lower than Edmonton by a bit and quite a bit as compared to Bonnyville. Worth the trip especially for those higher end items or bulk buying (ie:filters).

Very knowledgeable about hot tub requirements related to the amperage required to operate the pump and heating unit.

We have had our spa for over a year now. Arctic Spa staff have been amazing to deal with and so supportive. Any time we have questions they take the time to help and provide feedback in a timely manner. We highly recommend purchasing!