Snap Photo Studio Kitchener

I received a voucher to use here back in August. When I asked for a range of pricing they said it was very custom but I booked in for a family Christmas photo session anyways to receive the free print. The session went great, the photographer was amazing. Afterwards she sat with us and went through our photos to help us choose our favourites. The only thing I was disappointed with was their prices. They were far too expensive for our budget so we did not purchase any of our photos sadly, but it was still fun and we enjoyed our experience.

Extremely expensive, they will not go through the packages before the photo session. We went there for one family photo that was a gift for Christmas, but we wanted a few more of the family well we where there. She mainly took pictures of the baby but not the rest of the family. For two canvas prints, and one metal plate print, plus a digital copy cost over $600. If we would have known we would pick the package with a digital copy we would have got more photos taken with individual people in our session. Took over three weeks for our digital copy. That we did not get on disk. They only emailed it to us. And over a month for the prints. Extremely disappointing, they also could have edit them better. So we had to pay extra for additional prints, cost us over $700. We will never go to this place again.

My family and I won a voucher from Hudson's Bay so we were really excited to get some pictures done. However, they really should disclose their prices from the start as their packages are very expensive. The photo session was nice but the lady showing and going over pricing was extremely rude and unprofessional. The pressure to purchase was uncomfortable; very poor customer service. Also, it took quite some time for someone to come and greet us upon arriving for our scheduled appointment. The session was a lot of fun until it wasn't. Definitely will not go back.

Photos are absolutely beautiful and we will treasure them. Our photographer was lovely and was amazing it posing us and keeping our 1 year old happy.The downside was that they refuse to provide any pricing/package information upfront. When I asked over the phone, she wouldn't even give me a ballpark and said they work hard to fit with every budget". They won't even tell you anything until after photos are taken and you've picked out your favorites. Definitely high pressure sales tactics. When I told her our budget

My fist experience was a blast! I had so much fun and went of my comfort zone. I will definitely go back with the family! The staff experience was awsome!

Cindy from the Kitchener Studio has gone out of her way to be SO helpful. I had a not so great experience at the Oshawa location and she has been wonderful to deal with. I can't express how grateful I am for her continued assistance and support. It is due to people like her stepping up and going out of her way, trying to rectify a customers experience that keep my faith alive in this society. Thank you Cindy !! You're the best.

INCREDIBLE offsite group photo session with Cindy and her team! If I could give more stars I would!! Cindy came to the photo location of my choosing. We arrived earlier than planned and I was surprised to see Cindy and her assistant already there scoping out the place and planning photos. We are a family/group of 7 and Cindy was able to capture every shot we all wanted. She was so creative and quick to come up with unique and touching poses and always paid close attention to detail when anyone wasn’t smiling, our wardrobes/hair needed adjustment, etc. She went out of her way to capture photos we all loved, we wanted all of them!!! I can’t thank you enough Cindy for all of the touching moments that will last a lifetime!! You won’t be disappointed with Snap Photo Studio!!

We recently had our family photoshoot at Snap photo studio in Kitchener. Overall the staff was very kind and accommodating as we were a big group. However I have to give this rating of one star solely for the quality of pics. I was really disappointed. Our photos came out with shadows, horrible lighting, and the editing was so bad that on my nephews face his eyes were photoshopped upside down. It was horrific. I’m sad to say this photo studio doesn’t have quality photos for the price they charge, we got better photos from our phone. This is an honest review. Our family was together after years and we were all really let down by the quality of photography. I hope they improve on this in the near future.

I recently had a family photo session with my mom and siblings because of a discount coupon i won at The Hudsons Bay. The Photographer we had named Cindy was wonderful! She did a fun variety of shots, was friendly and professional. The photo session didn’t take long at all but at the same time we didn’t feel it was rushed. She made sure we all looked good with our poses before taking each shot and got us to adjust anything on us that was out of place ( which i really appreciated!) I found the price of the digital photos to be a bit pricy but Cindy did such a great job that it was worth it. If it wasn’t for the great photographer we had id probably wouldn’t have gotten the digital. If you do go to this studio id recommend Cindy ( or i think her full name is Casandra but goes by Cindy) She really made it a memorable experience. They’re lucky to have her as a part of their team, she clearly has a passion for her work and its refreshing to see Hope this review was helpful =)