Moore Appliance Ltd

They took the model number beforehand so they can look for part bellow for the washer for a leak repair. They went there and said needed the bellow or maybe cracked inside? After diagnosing they said they cannot get the part and charged me for the time they spent there. I think it was a scam. I paid them over a hundred dollars without a solution. They told me, I needed to buy a new one or used one. Not good...

needed a spring for the food grinder at the bottom of my Kenmore portable dishwasher after I You tubed how to fix it. Stopped by after not being able to order one over the phone because it was an older machine I purchased on Marketplace. Once they saw what I needed they Googled where to get it but told me It said it was marked unavailable. they went in the back to see what they could find and came back with the exact spring and spindle I needed. They where pleasant to deal with and got me out the door in about 20 mins

Worst experience ever dealing with these people. The appointment was rescheduled twice, both times during the time of the appointments so two days missed work for them not to be coming by anyways.... Then when a repair guy showed up, he didn't even fix the washer at all, he just replaced a hose but the washer itself isn't actually running so that helped absolutely none. Called in to the office and none of them seemed to know what the hell was going on either and after two weeks of waiting, I still don't have a working washing machine and they say they'll send some one out in another week to fix a hose on a machine that still doesn't work. So after three weeks, I still will not have a working washing machine but I'm sure they'll have a bill for me. Absolutely awful

Very helpful in ordering in a part for our ancient dryer- after being told by others the parts were no longer available.

I paid Moore Appliances more than $300 to fix my fridge and 5 months later I started having the same problem. I asked them to fix it and they told me they only offer 90 days warranty. Now they are asking me to pay another $400 for them to come and fix it. The best they can do according to them is we can sell you the part and you can install it yourself. If you want us to do it

A brand new whirlpool dishwasher in a brand new house never turned on. The lady who called told me to have cash on hand to pay when the job was done. I explained that it is a brand new machine, in a brand new house which should be covered by warranty. The old lady on the phone told me that I would need to pay. I said I had been waiting for the 11 am appointment time (it was 2 pm) and the lady told me whirlpool doesn't book their times. I asked when the tech would show up, I was informed it had been canceled. Terrible customer service.

We love Moore appliances! In an age where new appliances are both expensive and hard to source, Moores provides a friendly alternative. We have had all types of appliances serviced and fixed. They are quick, reasonably priced, and reliable. If they can't fix it or it just isn't worth fixing they will be honest and let you know. New and used appliances are also available when you get really bad news. Highly recommended.

Excellent customer service! Good variety of appliances

Tech John took the time to check on our new oven. Confirming temperatures and operations. He was very nice, knowledgeable and professional in his dealings with us. The office staff were friendly and helpful. Moore appliances is a company I would buy from again.My thanks to John and all the staff.