Brampton Urgent Care Centre

I didn't wanted to go to this clinic. But, this place is great to visit if you go by appointment. Dr Ren was amazing. He took care of my injury very gently. He was so polite. Thanks to him and the front staff.I will recommend to go by appointment.

Have regularly visited this clinic for the kids & myself for the last 7-8 years and have always had positive experiences here. Yes u may have to wait yr turn however the diagnosis we have received for our respective health concerns have been correct. The doctors and front line staff have been always very polite and very helpful. Thank u all for your hard work.An onsite lab or imaging would be helpful.

Extremely unprofessional. I waited for so long and doctor just talk for 10 seconds. I was telling him my issue and he said he can just answer for one problem. He said you can come back again if you have more than one concern about your health. That’s really ridiculous. I really don’t know what kind of doc he is , why he is seeing patients if he doesn’t want to cure them .No one should go there .

Had a great experience with the front desk but overall wait time is terrible for no reason. They don’t give you an appointment instead accept you for a walk in and then it takes you forever to see the doctor. Have been here twice and doctor was busy on a workstation rather than attending patients. I felt they could attend you way quicker but the doctor seems to have other priorities. And if that’s the case, they should rather offer appointments instead of wasting time in waiting to see the doctor who was found busy with stuff other than seeing patients. On my second visit doctor was already inside the room I was suppsed to wait, but seeing me in he immediately jumped off to some other room. I found this clinic to be inefficient and ineffective in managing precious time of patients

I went to this clinic for the first time. After waiting for one hour I met with Dr. Kimmy Goyal. She is very rude and full of attitude. She is in rush and interrupts me while I was explaining my problem and I ask if I can ask you one more thing she said we are done talking and walks away. Please Do not go there find someone else. She nothing to check and front staff to rude careless

I took my daughter to this urgent care clinic and they refused to register her because we didn’t have a mask. I ask for one and I was told I need to buy a mask from them or go buy mask at the store. I advise the receptionist that I don’t have money to buy a mask I was told they wouldn’t register my daughter who got jumped earlier at school and now got a headache and nauseated. They refused to have me speak with a manager or supervisor. Stating that that’s their policy. I had to go to the back and speak with a doctor. For them to allow my daughter to see the doctor. I am appalled by this. I cannot believe this is how Canadians are being treated in their own country. Having medical attention denied because we don’t have money to buy a mask at a medical facility. This is a shame!!

I took my mother to this urgent care clinic and they refused to register her because i didn’t have a mask. I ask for one and I was told I need to buy a mask from them at $1 or go buy mask at the store. I advise the receptionist that I don’t have money to buy a mask having medical attention denied because we don’t have money to buy a mask at a medical facility. This is a shame!! They are like want to earn profit from mask too.

UCC deserves NO star. Masks are not mandatory anymore by the law. If it's required, every clinic provides one for free as clinics assist community. Here, they ask to pay $1 for one mask looks like they want to make extra money on daily basis. This has happened to me today. The receptionist will give you useless options but won't help you to provide you a mask. Please beware before visit.

This clinic is very poorly managed. I took my daughter to be tested for Strep, as I suspected that's what it was, and they had no rapid strep test, so sent us away after taking a lab culture that takes days for results. Two days later I took her to her own physician's office and they did a rapid strep test - she was positive and began antibiotics. We waited for FOUR DAYS before this clinic bothered to call and tell us we had a positive result. At this point my daughter would be waiting 5 days for antibiotics. Strep can become quite serious and she could have infected a lot more people had I waited around for this clinic to provide results. While speaking to them over the phone about why they didn't call sooner or leave me a message when they called earlier in the day, or have rapid strep tests available, I was hung up on by the receptionist, just for making suggestions of how they can improve. VERY POORLY MANAGED CLINIC. MANAGEMENT - STOCK UP ON RAPID TESTS, THEY COME IN HANDY, AND LEAVING VOICEMAILS COULD SAVE PATIENTS A LOT OF PAIN AND SUFFERING. Teach your admin staff some manners. I'm sure if this was their own child or family member, they would want all of the things I have outlined above. Thanks.