Eastlink Production Studio
30 Reviews
About the Business
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Features
- Wheelchair-accessible parking lot
- Debit cards
- NFC mobile payments
- Credit cards
Recommended Reviews
Glen Olson
05.10.2023
Eastlink Production Studio
Doing business with the staff at the Eastlink location in the Prairie Mall is refreshing they are eager to assist and do a great job their service is five star and I recommend going to see them for all your TV and internet services. forget about calling eastlink's 1 800 numbertalk to these reps they will make your day!!
Randy Spicer
27.09.2023
Eastlink Production Studio
If I could give zero stars I would. They are absolutely the poorest customer service based company I have ever dealt with. They prey on people and use their own negligence to overcharge people. Any provider is better than Eastlink, stay away, tell your friends and family the same.
Adam Dahr
26.09.2023
Eastlink Production Studio
Why does your internet 300 (as in advertising 300mbps) only read 70mbps using the speed test website you provide... that's 23.33% of the promised connection... am I going to get 76.77% off billing?
Jon Soholt
05.09.2023
Eastlink Production Studio
High speed internet" Hooked up Ethernet on the router they provided and it takes over 4 hours to download a 10gb game. Internet cuts out lots."
quite obtuse
26.08.2023
Eastlink Production Studio
I’ve lost 2/3 of a days wages (6 mos worth of internet bills) waiting for your tech to arrive. No word at all now they’re 30 mins late. I phoned customer service and she expressed she can’t get through to anyone and has no status report so who knows what’s happening.So you’re telling me I’ve lost $400 so you can save the cost of another call centre employee to create accountability for your unprofessional techs?Stunning visibility into your companies core values.What a disgusting display of ineptitude on 4 levels.
saveyour country
25.08.2023
Eastlink Production Studio
Zero costumer service. Just wanted to ask them why my internet keeps going out and if their was somthing i could do on my end. I guess my over priced bill is what i get for terrible connection and zero CS. What was i to expect. Carry on.
Josh Dyck
25.07.2023
Eastlink Production Studio
Awful service. First installer sent didn't actually want to do any Installing. Cable draped across my back yard and through the easement behind my house, unprotected and UNBURYED.Cable then gets cut by the city lawnmower, every month thereafter, for the following five months.Five months of thirty minute minimum calls to tech support for empty promises, lies, and tech support we shouldn't have needed.Absolutely pathetic.
Jeremy Sproule
23.07.2023
Eastlink Production Studio
The Internet service they provided started good, but over the last year there have been way to many issues. Not meeting the download and up load speed Half the time, internet dropping out completely, and 90% of the time the issue has been on the street at their junction box. Fix and upgrade your infrastructure. I signed a contract for two years and you eastlink are in violation of that contract and not meeting your numbers I paid for.Do Better
Dominique Clark
22.07.2023
Eastlink Production Studio
Been a customer for numerous years, through several moves. Issues have arisen, with most being resolved quickly, a couple of problems did take forever, due to communication/logistics breakdown. Once the right person was given the concern email, issue was resolved within 72 hours (took 2 1/2 years lol) Otherwise, love the service, price and options.
Danny Barney
21.07.2023
Eastlink Production Studio
Poor excuse for cable and internet company I finally gave up getting anything after appointments booked 3 weekends in a row 1st weekend didnt bring keys they needed tech said he tried to call his supervisor but supervisor was in Edmonton with his phone off 2nd weekend waited till last minute to call and say tech was sick 3rd weekend 2 techs showed up and said they had the wrong keys and would have to come another time cause again the supervisor was unavailable one star rating is too high of a rating
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102 St, Grande Prairie, AB T8V 2V7
Eastlink Production Studio