White House Meats

We live very close and visit regularly, probably 3-4 times a week. The meat is way overpriced and the service is barely polite but it's convenient so I put up with it.The last time we visited was first thing in the morning. We purchased some ground beef. The already ground beef looked a little dry and not fresh so we asked to have a fresh piece ground up. They rolled their eyes (as others have mentioned) but did us the great favour.I went straight home and cooked it. It smelled a little funky but I figured cooking would kill any bacteria. The smell got worse and worse until my entire house smelled so sour, like vomit or a dead cat. There was definitely something off with the meat so I took it back instantly.All I needed was an apology and a solution. Very sorry this happened. Would you like something else?" Instead

Went in to get steak and prosciutto. Two girls working. One had a total scowl on her face and acted like serving me was an inconvenience. Ok, everyone has had days. I was polite, friendly. Asked for a steak. Got that. Asked for Prosciutto - 150 grams. She told me it’s $5.99 per hundred grams. Proceeds to slice it all the while rolling her eyes because she had to unwrap a new chunk of meat and I guess it’s labour intensive? Starts to ring me in. $13 worth of prosciutto. I politely say - I wanted 150 grams, this is too much. She rolls her eyes, takes some meat off. $7 now. Much better. Then throws the debut machine at me. I pay. No thank you, nothing. I finally say - your attitude stinks. She said, well, it was literally 2 slices more than you asked for? So clearly, me requesting 150 grams and her giving me 250 is my problem? Wow. Just wow. What a miserable girl. Poor customer service. Next time I will go to royal York meats. Hope the owner reads this review.

Love the marinated flank steak - it's always a crowd pleaser. The bacon is also outstanding. Stan's advice is always spot on - this weekend he talked down from a big beef tenderloin to a less expensive cut for the recipe we were making. He was absolutely correct - thanks.

Marinated skewers were all good - we tried the beef, chicken, and pork. The imported Spanish and Italian olives were to die for - I’ll be going back just for those olives. I’ve been searching for a great place for olives - it’s so hard to find a really good Spanish olive but look no further! Aged Gouda was also yummy.

I was served by this sweet and adorable girl Ashley. She was very kind. Knew exactly what I wanted when I asked for it. And served me with a big beautiful smile. Delicious steak. Definitely recommend it and will be back

Fancy wild boar, quail, venison or kangaroo? Whether you wish to make a delicious dinner for yourself or guests, this place will have what you need, fresh or marinaded. Prices are reasonable given it's high quality meats. During Christmas time they offer an order form so you can be guaranteed they will have your game of choice ready for you.

We came in to purchase our meats for a family function and were probably going to spend over $300.00 on beef tenderloin, t-bone, & chicken liver. We asked if the clerk could cut the frozen chicken liver in half as a pound was too much for a dish we were preparing and we would take both pieces. She said, I’ll try cutting it with a knife. I told her it’s best to use the bandsaw as she would never cut a frozen block with a knife. She replied back. “We just cleaned the machine and it will get dirt and we are very busy”. It’s 2:00 and there is no one else in the store and they close at 6:00. Lost sale now and in the future. Sad display of customer service.

I have visited both stores and the quality of service is only exceeded by the incredible quality of Meat! Ribs, Steaks Chickens and a variety of specialty products. Whitehouse Stores are worth the effort.