Purolator
135 Reviews
- Thursday8 AM–5 PM
- Friday8 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5 PM
- Tuesday8 AM–5 PM
- Wednesday8 AM–5 PM
About the Business
Shipping, Freight & Courier Solutions | Purolator | From integrated business solutions to mailing and tracking services, Canadians rely on Canada's largest courier network for all their shipping needs.
Contacts
Website
Call Us
+18887447123
502 Brackley Point Rd, Charlottetown, PE C1E 1Z3
Hours
- Thursday8 AM–5 PM
- Friday8 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday8 AM–5 PM
- Tuesday8 AM–5 PM
- Wednesday8 AM–5 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Onsite services
Recommended Reviews
Nikki Fuentes
23.10.2023
Purolator
Super bad delivery service. They e-mailed me saying delivery attemp failed last friday but no effort to try to contact the receiver since i’ve been here all day. The requested for redelivery and same thing happened today. No notice card was left or anything. Just bad service.Kudos though to the customer care for good service.
Katie Statts
21.10.2023
Purolator
Just had a package delivered a day early. The delivery person noticed I had a package ready to go on the table (also going via Purolator). He asked if he could save me a trip to drop it off. It's the little things that make the biggest impact as far as customer service goes. Thanks for the exceptional service today.
Mel Gibbons
14.10.2023
Purolator
An attempt to deliver was made for my package and I got no delivery notice on my door. Online said they didn’t know when my delivery would be and had no info. I finally got notified at 5:30pm I could pick up my package at their site. They close at 5pm. Had I been left a slip I could have gone and gotten it when I got home from work. Now have to wait until after work Monday.
Brendan Goveia
05.10.2023
Purolator
Worst service everI would not give even a star if that was possible. I had paid 100 dollars for pickup and drop service for my documents to BLS international, my pickup date was20th june 2022 , my pickup timing was between 10 am -12pm , the purolator guy rang my doorbell and did not wait even a second , I walked out and saw him just drive off, I then had to take a taxi and drop off my documents and when I explained to them what happened the employees there did not even care . What a waste of my time and my money . I deserve a refund for being put through such mental stress
Deesha.R SURVIVES
01.10.2023
Purolator
I have never successfully gotten an item delivered to my mailbox. They buzz once : I run outside just in time to see the truck pulling off with my parcel. Every. Single. Time.
Judy MacKinnon
05.09.2023
Purolator
Received a package today delivered to Summerside by Purolator, shipped by Amazon. It was on my steps without any plastic wrapping in the pouring rain, all the items inside are totally soaked. Have had parcels delivered by Canada Post , in the rain and they are always in plastic provided by the delivery service. Never use these guys again if I can avoid them. Not good customer service at all
Brianna MacRae
02.08.2023
Purolator
Every time I have an order from this company it’s always delayed when it reaches my city. My package has been in Charlottetown since 4am it then updated at 8am saying my package was on the truck and on its way to being delivered to my address… I live in Charlottetown 2km away from where my package was and now it’s now 5pm and the office is closed if I would’ve known it was going to be delayed again I would’ve gone there myself to pick it up… my order is for my hospital bag as I’m being induced into labour tomorrow with my first child so I’m frustrated as this happens every time with this delivery company
Lesley Ashley
25.07.2023
Purolator
Very bad service, it did not deliever my parcel on time. Still waiting for my parcel as its been in the city since 3 days already. Very frustrating and very poor service
Lisa Hume
20.07.2023
Purolator
Every time a company sends me a parcel through Purolator there are issues with me receiving it. This last time I was repeatedly told it was being sent to Michael's for pick up, I would wait there for up to 20 minutes while staff were trying to find it and today I get a notification it is being sent back to the sender. Beyond frustrating!
Reid Ling
10.07.2023
Purolator
Constant excuses, mechanical delays" and the updates on their online system are very delayed. Customer service basically just spews back whatever the online tracker says. No one seems to know anything and I'm pretty sure my package is going to be delayed much longer then it should be. If I could give them a zero I would."
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Map
502 Brackley Point Rd, Charlottetown, PE C1E 1Z3
Purolator