Hawkesbury Mazda

Worst experience when I bought a car about 2 years ago. Sales woman told us there was no turbo in the car, on our insurance it said it was turbo. We called they said that there was a turbo. Two weeks later after waiting TWO months for the car, the turbo breaks down. Car is awful. After arguing they changed it. A year later it’s broken again. Honestly don’t go there they try to scam.

I had an amazing experience. I live in Kanata, but it was well worth the drive. Carl Maisonneuve took care of everything and made this the most enjoyable car buying experience that I have ever had! I highly recommend!!!

Bought my 2022 CX 5 here. No one could match their price! Also had first service appointment. They brought the vehicle in at the scheduled time and got the work done promptly. Staff were super helpful and very friendly!

Exceptional, and stress free experience dealing with Hawkesbury Mazda - both for purchase and service. Karl was a pleasure to deal with - a knowledgeable and professional salesman.The service advisers and specifically the service manager, Andre, were also excellent to deal with. Outstanding service all around. I felt valued and was treated with respect at this dealership. Highly recommend.

WORST experience getting a car EVER!!!!People at this dealership do not care about the customer and point blank told me they do not care about the opinion customer has about them. I feel that as a new or potential customer you should be aware that this dealership had cost me extra fees at the time of purchase as well as at the time of buyout of my car. I had contacted Rachel Boucher multiple times over the phone and over the email and I still received wrong numbers and final amount of buyout was $500 more then quote she had sent.Be aware and proceed with caution when dealing with them. Very UNPROFESSIONAL behavior of this dealership gave me a bad customer experience!!!!!!!

I waited over an hour for the sales Rep to deliver my car. I ended up being helped by another Rep. Found out the dealership didn't have a front licence plate holder for my car and was told it would be in the following week. It's been over 3 weeks and I am still waiting for my front licence plate holder. I texted sales Rep twice with no answer.I gave it 2 stars because the negotiations to purchased the car was simple and didn't take much time at all.

Charged $147 without estimate or permission to “repair” a false +ve check engine light. Unreasonable service rep and no regard for existing service note indicating possible problem reason unrelated to my own Telus Drive plus OBD2 accessory.

Fantastic service and fast they don't waste your time or money