Rexall

I am tired of a Pharmacy that doesn’t seem to put their customers first. I left this pharmacy a year ago because I moved. I tried a pharmacy closer to where I lived, and they just couldn’t seem to get things right. I went back to Wellesley as it was better than the other one. Now they have picked up the poor service of the pharmacy I had left.Perhaps my expectations are too high? I should think with everything on computers, there is no excuse for the recent events.Two weeks ago, I went into the pharmacy to pick up my blister pack. It was a Saturday evening, one day later than I typically would pickup my medication. At this point, I was out of my medication and dropped in so I would be able to get back on track.I waited 10 minutes to be served and when I was, another customer stepped up to say she was waiting with her friend who had just been served. They weren’t together. I waited another 5 minutes before being able to request my blister pack. It then took the pharmacy team member another 10 minutes before locating my medication. When she did, she asked me to wait 10 minutes as it had not yet been checked. How is it possible that an order I should’ve picked up the previous day was not ready?? I had already invested 25 minutes and still no medication. I could wait no longer… and left. I picked up the medication the following day and relayed my disappointment.Yesterday, I called to see if Ozempic was in stock. I was told that there was no stock available, and would not be available until Monday. This is quite concerning… It is required that I take this medication for diabetes on the same day of each week. I typically take this medication on Saturday morning. Calling the pharmacy on Saturday and finding out that they are out of stock, leads me to believe that they do not have the capacity to take care of their customers.So many people are taking Ozempic for weight loss, I need it to maintain my health. It is incredibly frustrating that this is not available to me, when I need it.Is there a pharmacy in the city of Toronto that takes customer service seriously??!It looks like I will have to change Pharmacy’s, yet again!!

The customer service here is phenomenal. So much better than any Shoppers drug mart. Especially the pharmacy section. They are patient and understanding on the phone and also in person. The best pharmacy experience in Toronto I’ve had so far.

They have pretty good sale pricing. Pharmacy is quite good and helpful. Only thing I dont like is their house brand of food. Where Shoppers Drug has PC products and Life Brand, Rexall has a second rate line which I haven't ever found to be nearly as good for quality. So stick to name brand items. Paper towels and toilet paper aren't very good either.

Right when you enter, there's a security guard wearing a bulletproof vest with his arms crossed and his legs spread apart!! You're wondering where did I step in?!?! Condescending look in his eyes tops it off for the most unpleasant welcome. Not going back.

Very well stocked Recall store. 2 levels with pharmacy upstairs. Escalator inside the store is really nice, it's very rare for this kind of stores. They also have a lot of groceries in a main floor so it could be more than a first aid and lot better than convenient stores around.Pros:- Good location, walking distance to Wellesley subway station- Very well stocked, including groceries- Two levels with an escalator in storeCons:- Staff are kind, but not a lot knowledgeable about the products

Visiting from out of town (vancouver) ended up with a sinus infection. Had my clinic back home send in an antibiotic. They kept insisting they never recieved it so I had the clinic fax it three times. Nothing. Finally sent it to shoppers. They immediately got it and it was ready within an hour. Clearly they messed up. I had the right fax they gave me. Thanks for litterally ruining my vacation since I lost a whole day of my mini vacation waiting on a presciption that could have made me feel infinitely better. Also the lady at the pharmacy the night before didnt help me at all when I asked for l-theanine so I could get some sleep. She just rolled her eyes said they prob didn’t have it and kept talking with her colleague about her weekend plans.

I am so impressed with the customer service at this drug store. The staff really care about their customers, and will go out of their way to ensure customer needs are met. A rare commitment these days to personal attention, I am so grateful that this is my neighbourhood pharmacy. Thank you so sincerely.

I cannot even speak the words that make me want to let people know about how amazing Yan Nan is. I think he is the best pharmacist and she is now at this store after being in Scarborough. I am sad that he left her Scarborough store but I will go anywhere where he is because he provided excellency care. Thank you Yan Nan for all the great work you are doing!

They have multi floor store.They have almost every shampoo to conditioner and bathing stuff.They have usually great deals on perfume and their top floor have clearance section.I have added some pictures for clarity of the things especially with women hygiene and requirement.They have Clinique L’Oréal and some other tablets.You should visit this raxall as they also have an atm outside the store.It’s a nice huge store and there is a lot of options to see.The ground floor has mainly makeup and perfumes with jewelry and Claire’s items.Along with drinks.

Located in the heart of Toronto's Gay Village, this Rexall Pharma Plus is a convenient store to stop at on the way home from the Yonge Street TTC Subway line. Just a few steps down the block from the Wellesley Street subway station, this store provides a good selection of personal care products and grocery store essentials. The pharmacy, located on the second floor, has friendly and knowledgeable staff. If your looking for a drug store with an understanding of LGBT needs this is a good place to stop by to pick up a few products.