Pet World Ottawa

STAY AWAY FROM THIS STORE!Visited on a number of occasions, got a hamster for my eldest son as an early Christmas present in 2022 and he died after being with us just over 2 months. Poor guy had star gazing syndrome which is caused by poor habitat and inbreeding.Second I went in just this last week to find a crested gecko housed in a habitat that is Polar opposite to its requirements. The habitat was set up for a leopard gecko for reference As a seasoned reptile owner, I was very angered by this and disheartened for the animals they trade as this is straight up cruelty and a total disgrace that needs to be dealt with.For reference, the stores crested gecko" enclosure with the disgusting price tag

I don’t know how this place is still open. Pet stores like this should be barred from selling any type of animals. It’s obvious nobody who works there cares one iota about the creatures inside.

Hidden gem in the bayshore mall. Such a cute shop with pets like bunnies, hamsters and goldfish. They have variety of birds like parrots and sparrows which you can buy and provide them a beautiful home. They also have all kinds of food and toys for your lovely pets.

Does not care for animals appropriately. On multiple occasions, I have seen rabbits in pens without water or hay, and with inappropriate bedding. This establishment should NOT be allowed to have or sell animals. I have raised concerns to staff but staff do not ever correct the situation so this is clearly a top-down issue.

This place has a lengthy reputation of abusing animals, selling sick pets, etc. I can only speak to the care of the rabbits I've witnessed but have seen many other comments saying the same thing about the birds, fish, and other small animals they sell. The bunnies are often TINY, way too young to be away from their moms and often become sick later on for this reason. They are not given hay at all, water bottles are empty, and pens are often set up at the front of the store for people to interact with the rabbits. Rabbits are prey animals and stress very easily. This might be fun for customers who don't know any better but the store should absolutely know better. The combined mistreatment, lack of knowledge and care, selling sick animals, is abusive and neglectful. Please consider adopting an animal from a rescue and buying your pet supplies elsewhere!

If I could give 0 stars I would. This place is negligent to their animals. Rabbits not even having access to hay- which is 80% of their diet.The bales were directly behind the small cage, yet they couldn’t even put a pile in with the rabbit? Pets being sold way too young, not having adequate supply of water, wood shavings when those are known to cause respiratory issues in rabbits. Purchasing pets from puppy mills. Not separating by gender, not caring about the harm they’re causing the animals both physically and emotionally, and more. There was a petition with over 26,000 signatures to shut them down. That should say enough. I have yet again reported them to animal welfare and will be contacting other agencies as well. This place needs to be shut down as soon as possible. This is abuse.

Please do not shop here. The way they treat animals is disgusting. They are clearly not cared for properly. I have never seen a guinea pig or bunny there with a single piece of hay. For guinea pigs hay is 90% of their diet. Animals look miserable. Poor betta fish are kept in tiny cups all next to each other with no barriers. Really depressing atmosphere. No idea how it's still open.

It's a pet store. Not sure what people expected.Unhealthy and dead pets are quietly disposed just like any other pet store. That being said, the conditions for the animals are less than ideal, humans in similar conditions would commit suicide but these animals can't even kill themselves.Perhaps it would be better if the store is shut down and the animals are euthanized, we already push MAID for Canadians why not extend it to the pets at the pet store?

This place was known for animal abuse. They price their product 2x the money than Amazon and PetSmart. So don’t waste your money there if you’re looking for your furry pet or accessories.Their manager is away most of the time and staff aren’t really knowledgeable about the animals around.

We went in today to look at the animals and noticed that the bunnies did not have hay accessible (hay is a crucial part of a bunny’s diet) as well as had inadequate bedding. The cages were clean but not proper for bunnies. As well there was an open cage with a Guinea pig inside. The cage was low and allowed for people to touch the animal. The Guinea pig did not have room to hide. I do not believe it is fair to let everyone touch a caged animal who on top of this can not hide. For these reasons I would not recommend this pet shop.