Right at Home Home Care Etobicoke & West Toronto

Amazing people who have the best staff working for them!I can hands-down say that I am very happy for choosing them for my family member's home health needs.From the initial intake appointment, to all the updates via text, to the nurses who visited and provided care, I am extremely happy.Anyone looking for a company that truly cares about its patients—not only their health but their wellbeing, as well—should look no further and choose them.You have my recommendation! :)

I had to use Hortance service for my elderly Mom and we got an exceptional service and care which was way beyond our expectations, very professional, caring, clean, dedicated and much much more.My Mom is very happy and that's what I care for.. thank you so much Hortance for you support and service.I highly recommend her if you would need any kind of support for your beloved ones.

This is the perfect level of care for someone you love dearly. I wanted to share how impressed my family is with the Right at Home experience. Right from the beginning, the set up with Joanne was easy and carefree. My mom recently spent 45 days in the hospital, had 2 surgeries and a blood transfusion. Her discharge date was changed multiple times but Right at Home was there for us, reassuring us that a nurse would be available to us from day one and they delivered! Our nurse for my mom is Hortance Ngueyep and she is a fabulous gift of health care to my mom. Hortance is kind and gentle and takes care of my mom with a warmth and concern that is so refreshing. My fear was that my mom would not be able to transition well from hospital to home or that she would be assigned someone who was in a rush, but that is absolutely not the case. Hortance has a patience and grace about her that is transferred onto my mom. My mom notices that the water is nice and warm when she gets her bath, her bed is made up fresh, her wounds are tended to with knowledge, Hortance is professional on every level. Thank you Right at Home, for helping us adjust and adapt during these difficult times. We are forever grateful for the high standards you deliver. Gold stars for Joanne and Hortance, you will never know how much our family appreciates the service you provide.The Bester Family

I have been very very satisfied with all and every aspect of the service I have received from right at homeBoth from the owner HORTANCE and one of her PSW’s TERESAVery punctual very caring very kind and very considerate attentive try their best with someone with a very challenging situation like my own involving multiple medical challenges including multiple sclerosis fibromyalgia disc disease PTSD stomach problems and recently diagnosed cancerI would highly recommend them to anyone and everyone they go above and beyond to helpI am looking forward to working with them again and continuing to build a strong relationship which is very important especially during these challenging times we are facing now with COVID-19God bless you right at home Irene

My son was in a catastrophic car accident in 2020. Hortance and her team were fantastic. They took such good care of him for well over a year and really gave a personal touch while he was a client.They happily assisted him in day to day exercise therapy and really helped keep his morale up! Light housework, showering and assisting him in anything they could was never an issue.I would definitely recommend Hortance and her team at Right At Home!K. MacAdamSouth Etobicoke

Hortance demonstrates a true compassion for her clients and focuses on delivering excellent care support.

Incredibly helpful, lovely, caring people, both on the phone and in person! We had an emergency and Right at Home Etobicoke South was so comforting to talk to, and they arranged for a wonderful person to work with us, and she took care of my mom for a few months. She was such a kind and smart person. Wonderful group of people, they really care about what they do. I will recommend any day this company to take care of your loved ones !!

Their caregivers we had were all very caring and, above all, experienced and very patient - and believe me, if you know my mom at the time, you will need a lot of patience.Mom is a strong lady and has been self dependent her entire life without getting much help while she took care of me and my siblings- so even when she now gets irritated with the caregivers for doing their job, they have always responded without getting angry. VERY patient.Great customer services . Highly recommended for our loved ones . Thanks again for the trust.

Right at Home Etobicoke South and their staff have been a great help to my dad over the past months. The care planner was amazing, as well as being responsive. Whenever l have questions or concern, she always answer quickly to my emails and phone calls. They do everything to make sure your loved ones are in good hands. I strongly recommend them. Lilly & Roger

The Care that Right at Home has provided my mother-in-law has been nothing short of superb. This organization is well run with very caring and competent staff.Our caregiver provided dependable, attentive care while the office personnel provided knowledgeable and excellent management of my mother-in-law’s case.Our experience with Right at Home has been overall excellent.