Bathworks - Kingston Showroom

Such quick and amazing service! I was prepared to buy a new shower grate only to have S. Young get me a replacement under warranty. The new product shipped directly to me in less than 24 hours.

We did not feel welcome in the store and the staff were so rude. Will never support this store.

Seem to be very helpful

Once again, the staff at Bathworks delivers! We stopped in to get some advice and they were so helpful. This is why we should shop and support local. Stellar service and so efficient. Thanks!

I can’t speak highly enough about our experience at Bathworks in Kingston! To say we were impressed would be a massive understatement! Sylvie was phenomenal from start to finish! We were redoing two bathrooms and ended up visiting three times before we finally sorted out what we wanted. Sylvie was so patient and helpful! We couldn’t have done it without her and are so pleased with the end result! Customer service, from start to finish, was exemplary! Deliveries were timely. When part of a faucet arrived damaged, we called Sylvie and a replacement was sent out to us in Westport the very next day! We highly recommend Bathworks in Kingston! Our experience with Sylvie from start to finish was absolutely wonderful! We’ll be back!

Went in looking for a random piece that had broken off our handheld shower. We were prepared that we were going to have to replace the whole thing. Tina helped us to order the piece and the whole process was much easier than we anticipated.

I was looking for a part for my 9 year old Moen tap, they last forever. The sales consultant Shelli replied which in it's self is huge these days due to all the craziness. She told me to contact Moen and they would probably warranty the part and send me it but they were out of stock. I emailed bathworks.ca in Kingston, ON to purchase 2 and she went through the trouble of contacting her representative at Moen and they are now sending me the part. She had stock but sent me to Moen....Incredible service!!!!