Riverside South Animal Hospital

Unfortunately my experience with them regarding a basic prescription was extremely poor. I called in a prescription (after my dog seeing the vet) detailing that I would like the generic version of the drug. There was no issues and they did not mention anything about not being able to prescribe the generic version over the phone.Upon arriving to pick up the prescription a day later, I find out in person that they have the brand name version only. This is the reason for the 1 star review:1) After asking why they did not order the generic version as requested, it started out with we typically don't prescribe the generic version"

Dr. Fitch was gentle and patient with my rabbit Shredder, and she seems skilled too as my rabbit barely reacted when she administered the vaccine. She didn't rush me out of the room after and answered all of my questions about efficacy, etc.She also didn't try to push any additional treatments or appointments on me, which I really appreciated!The people at the front desk were very nice as well; they seem to genuinely like animals, which is not always a given at veterinary clinics, and wanted to see Shredder in her carrier after her appointment and complimented her on how cute she was (which was nice to hear!). Then the clinic followed up by email the next day to check if she was doing well after her shot.Definitely recommend, especially for rabbit owners, since it can be difficult to find a good rabbit vet in Ottawa!

I have read a few of the reviews discussing the lack of compassion shown particularly during the euthanasia process and feel compelled to write a review based on my own recent experience. My retired Service dog Zuko recently and rapidly started showing symptoms of decline and after calling several vets who were either unable or unwilling to administer care to my now in distress trusted friend and partner, Riverside South whom I had never even heard of previously as I live over an hour away, agreed to see us. Unfortunately, in the end the diagnosis was as I had feared and euthanasia was his only option. I have to say that the compassion shown by all the staff was exceptional especially considering neither I nor Zuko had ever met any of the staff before that day. From the young girl out front ( I apologize for not remembering her name) who offered me kind words and a hug, to the staff who carried Zuko on a blanket from room to room so he could remain comfortable, to Dr Fitch and Dr Dennett both of whom stayed over an hour after close to perform the procedure. During that time Dr Dennett in particular allowed me as much time as I needed to say goodbye to my little buddy and offered me sincere compassion throughout the process. I also appreciated her professionalism and detailed explanation of what Zuko’s issues were and the alternatives and prognosis for each, before the decision to euthanize was made. Although I left there feeling sad beyond words, I at least was content in knowing that nothing more could have been done for Zuko and that the proper decision was made. And that at least his last few hours were spent amongst people who truly cared about him and showed him genuine affection. Thank you all.

We have had several different types of pets (dogs, cats, rats, and a lizard), and Riverside South Animal Hospital has always been there to support us. I recommend them to anyone who needs a vet! The Doctors and staff truly care about you and your pets, always giving their honest opinion. I haven't had a better Doctor or clinic for my pets!

I love love love this Clinic.First of all, they are so very kind to helping strays...of the world..I was able to adopt a kitty saved by Adopt Me Cat Rescue, Sandi Lawson..Every weekend Dr Sherri Dennett offers her goodwill to help offer her veterinary services for Sandi with super excellent exceptional kindnesses so many many many kitties are rescued to new owners...As a result, I go a great distance from Byward market area to bring my kitties back to her....well worth the time....Dr Dennett has a flair of super excellence in thinking and practices.I recommend her to ALl

I wouldn’t trust my boys with any other vet. The sheer amount of love and excitement when they come in tell me all I need to know. Having had interacted with both Doctors Fitch and Dennett, I can confidently say this clinic is ran by extremely competent and compassionate people that truly love what they do.

Dr. Fitch is phenomenal with rabbits. It's hard to find a rabbit savy veterinarian in Ottawa. She's very informative and also extremely patient with my rabbits. I highly recommend this clinic.

Met Dr Dennett for the first time to get my litter shots done. She is an amazing , caring, warm individual who CLEARLY finds passion in her practice. Prices are more than fair. My own pups will happily remain patients here.Thanks again Dr Dennett!

We've been taking our dog Harley to RSAH for the past 5 years. The service they provide is unlike any other, the staff and doctors treat Harley like he's their family. We have had to take Harley in for a number of issues lately and they are always so great at easing our nerves and making sure we're informed. We always receive follow-up e-mails from the staff checking in on how our dog is doing and making sure that all our questions are answered. We are beyond impressed and so very lucky to have RSAH in our neighbourhood.