BuyNcell

Got my phone stolen and needed a backup phone repaired as soon as possible and stumbled across this place online.I got my screen repaired for $200 which to me was a fair price for the part and labour (phone getting repaired now has limited parts and just takes a lot of time to replace screen) I have no problem with that. The sales associate is very kind about my situation and was also very humble to other customers behind me that demanded a little more or was rude to the associate.The sales associate told me that the phone would be done within a week, which surprised me and got my hopes up because I was anticipating for a 1 1/2-2 week repair because of the lack of Sony parts in North America. At this point I thought pretty highly of this company because they have their logistics straight and can obtain any part on demand however, this wasn't the case.I provided an email for them to contact me with because I no longer had a working phone number and that I was willing to come pick it up based on the anticipated date that it would be done. I came in several times but to come in and see that the phone isn't done is pretty disappointing when the associate said it would be done. I don't blame the associate for anything, because they are only passing messages from the technicians to the client.They said that a white screen has been ordered and that the phone will be complete by the end of week. I come in on Friday and the phone wasn't done and that the screen hasn't come in yet and that it'll be done over the weekend. Came in first thing the next week to be notified that the white screen will take longer than expected but there is a black screen available and it can be installed in a few hours. I agreed, and also got the back plate replaced complimentary because of the screen confusion.Finally got my phone back and there is extensive damage from micro tools where the screen is being lifted to be removed. Cheap phone plastic? Maybe...but I think there should be more caution in removing delicate parts. The new back plate didn't adhere properly to the phone either. I felt something very off when I first picked up the phone and the back made some sort of tapping noise. It literally popped off when I got back in my car. Old adhesive was still on the back as well as a bunch of grime from previous phone usage. Cleaned it myself because I can't even trust technicians to do a simple task such as cleaning an area before sticking something on.Please don't give customers a completed date if it can't be done. Two stars because the associate was friendly and just doing her job. Technicians, please do yours!

Buy N Cell is amazing! I will never take my phone to Samsung for repair ever! Samsung is a rip off! Here is what happened...I have a Samsung S20FE that I purchased 16 months ago. The other day it just randomly went straight to a black screen when I tried to send a text. It would turn on, show the Samsung screen then go black again. It was fully charged and I could not get to my home screen or anything else. I took my phone to my carrier and they told me it sounds like the motherboard take it to Samsung because they couldn't help me. I took it to Samsung and they told me they needed to replace the motherboard and that they could not save any of my data or pictures. I was devastated. Then they told me it would cost approximately $550 to do this. I left and took my phone with me to process this information. Then a friend recommended I try Buy N Cell for a second opinion. I figured it would be a waste of time because if Samsung can't save my pictures no one else can. Well boy was I wrong. Samsung is nothing but a rip off. Buy N Cell said it wasn't the motherboard at all. They ran their own diagnostic and discovered the problem was my back camera. They replaced my back camera for $85 and I didn't lose any data. All my pictures and data was saved. My phone works perfectly. I love my Samsung phone but I will never take it to Samsung again. They just want your money. The staff at Buy N Cell were friendly, helpful and knowledgeable! So thankful I brought my phone here!!!

I have dealt with this store the last 2 years without any issues. I have always received excellent and honest service with very fair pricing. They stand behind their warranty and are very upfront in all their dealings.This afternoon they promptly helped and resolved a screen issue I had with my old Samsung phone. Just awesome guys. Thank You...

Great service, friendly staff. Went there to repair my MacBook Pro which had liquid damage. They diagnosed exactly what was wrong with it for free, and quoted me a very fair price - 1/3 of what the Apple Store wanted to charge me. Diagnostic took about 3 hours, and the repair was done within 24 hours. MacBook works great again, very satisfied with my experience.

Very welcoming atmosphere and knowledgeable staff. I got my iPad and iPhone screens fixed here and they give warranty as well. Would HIGHLY recommend to anyone in need of a repair or cellphone.Will always come here for future repairs.

I was treated so kindly and with incredible customer service! Alice was so helpful, knowledgeable and friendly! Recommend this place very highly!

wonderful lady esra helped me put on plastic screen protector and did a wonderful job! Really nice and friendly. Service was great

amazing service, I came in to get an iPhone 7 plus screen replaced, the screen replaced on time and at very affordable price.Then I came in again to get my MacBook pro screen replaced again great service great rate and friendly staffI will be referring this place to my friends.went there again and again amazing service.

My daughter had a broken screen replaced by these guys about a year ago. I little more expensive than the others guys but that wasn’t the problem the issue is that she broke her screen again and in-order to save a her a little bit of money I changed it for her. When I opened up her phone to do the repair I noticed there was several (4) screws missing and they didn’t install the adhesive gasket. Shocking… Do Not Use These Guys for repairs.