Riverwood Landscape of Guelph

From start to finish of our project, we were very pleased with the level of professionalism, expertise and dedication of Colin's Team. The attention to detail demonstrated by his team was amazing and our appreciation goes out to Colin, Jeff, Adam and all the others who were part of the crew. They helped to convert our rough and plain backyard into a beautiful and enjoyable space.Needless to say, our neighbors, especially, and passersby are delighted with the transformation.

Excellent company. They are prompt, professional and friendly. I used them for sod installation and would recommend them for that. But based on the level of service I would recommend them for any job. Tanner and Tanis have been a delight to deal with. Tanner has been super kind and responsive. A true professional.

I saw the Riverwood website where it says contractors don’t call back right down don’t show up. I thought that meant they would come when they said. I was dealing with Isabelle about getting a quote and all was going well. Troy stepped in and an appointment was set between 1 and 4 last Tuesday then I got an email narrowing it down to a time between 1 and 1:30. This was going good. Well, NOBODY SHOWED UP. No call, text or email. I waited all afternoon on Tuesday. I emailed hoping they were not in an accident or something. Today is Saturday and crickets. I know I just have a small residential sod job but what can I say. This company seems to be exactly what their website advertises they are not. To Riverwood, Is business too good?

My condo corporation used this company for snow removal last year (thankfully did not use them this year) they leave an absolute mess of the property. The corporation next to us has used them this year and despite being told numerous amount of times not to pile the snow at the separating chain they continue to do so, pushing snow onto our property and refusing to clean it up. I have been in contact with the condo corporation that hired the company and even they have placed complaints with riverwood stating numerous times that this is not a designated snow pile area. I have never placed a negative review with any company, but this is completely unacceptable.

I run the Guelph outdoor school, and our normal Plowing option fell through - this crew was willing to fit us into their very busy day to help our families and kids stay safe. Shoes this company has heart!! Thank you thank you!

Update: Feb 2023.So, just when you thought this company couldn't get any worse, try this on for size. Ever see a plow truck come through a complex with over a foot of snow, and keep the blade up, not plowing, but instead salting???This horrible company does just that.When asked they claim I'm tired". Well you chose your job. Don't like it

This was our first time working with a renovation company, and I have to say, what a smooth process it was! From start to finish, Colin and his team executed perfectly the regrading of our backyard. We had issues with drainage, and the grading will absolutely help us with further problems in the future! Not to mention, they added in a waterproofing membrane to the extension of our house to keep the lousy rodents out and of course, the dreaded water from the Winter thaw! Hard-working, and excellent results. Totally recommend!

We asked Riverwood to work with us on our backyard rejuvenation (entirely new sod lawn, new sun and shade flower gardens). Tanis listened and worked with us to address our needs with a lovely design that worked well with our space. Tanner, Torin and the Project Crew completed the work professionally and efficiently, with good attention to detail. When questions about the design arose, they took the time to chat with us openly about our options so that we could make a decision that best fit our needs. The Project Crew was polite, easy to work with, and had a great sense of humour. We're very happy to recommend Riverwood to others who are considering having some landscaping done around the house. Thanks Riverwood!

Our condo community uses this service for property maintenance, and their snow removal is almost worse than doing nothing at all. A few highlights: they arrive far too late to make a difference; they actually plow across driveways and trap vehicles, requiring owners to dig themselves out; they leave with only part of the property attended to (they seem to arrive to work on only one of three areas - sidewalks, driveways, or roadways - and then leave without clearing the other two areas); they seem to prefer to wait for the snow on the road to melt, rather than clearing it.I really am not sure what we're paying for. I see neighbors run out of patience and clear their own walks, drives, and the sidewalks in front of their houses. There were complaints about this service at our last condo meeting, and discussion about switching services. At this point we'll be insisting on a change, rather than discussing one.

Our experience with Riverwood Landscape was great! From the initial phone call to the final results, we could not have been happier.Colin (owner) took his time to make sure he understood exactly what we were looking for and worked with us to help meet our budget and provided us with alternate options if something was not going to work. He provided us with multiple quotes so that we could decide if we wanted to include or exclude different options we talked about based on the price. He was always prompt with his responses and put no pressure on us to commit. We really appreciated a company that was willing to work with us and our schedules.The crew was also great. They arrived to work on time, and worked hard from start of day to end of day. The crew was courteous and respectful at all times. They even helped to entertain our puppy who watched them working hard from the back door. The progress that was made day to day was astonishing! The crew was diligent and made sure that everything was done right. Louis (site supervisor) consulted with us with on any issues that came up during construction and always had a solution ready.The job we booked included replacing our front stairs, replacing the patio landing at the bottom of the stairs and continuing that patio around and down the side of our house. In the backyard, we required our existing patio to be torn up, extended, levelled to stop water from draining towards our house and then replaced with new interlock that all tied in with the pathway out front and to the side of the house. Lastly, we replaced our back stairs and used our old patio stones to build a base for a shed to be eventually built in the back corner of the yard, and replaced the remaining existing grass with new sod.We had originally planned to re-use our railing in the front of the house, but the elevation of our front stairs changed with the replacement and did not allow us to re-use it. Riverwood Landscape covered the cost of replacing the railing for us and extended the final payment until the new railing was in. They took care of the problem with ease and great organization and made sure that we were comfortable with the completion extension by pushing the final payment until everything was 100% completed.The final product was exactly what we were looking for. We could not be happier with the end result. The team made sure to minimize damage to our neighbours lawn while working and fixed up any spots that were damaged. The little details are something that we didn’t really think about when we booked this job, but they are some of the things that stand out most to help give everything a clean look. When the team left our home, there wasn’t a single stone out of place. We’ve had many members of our neighbourhood stop by to admire the work and comment on how much they love everything that was done. This job was the first major renovation we have done to our home and we could not have felt more taken care of as customers!