Pool and Hot Tub Depot
198 Reviews
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
About the Business
Pool & Hot Tub Parts Canada | Canadian Hot Tub Supplies | Browse our large selection of hot tub parts Canada, spa heaters, Waterway hot tub pumps, hot tub filters and hot tub plumbing parts, Free Shipping.
Contacts
Call Us
+18778451993
195 Exeter Rd F, London, ON N6L 1A4
Hours
- Thursday9 AM–5 PM
- Friday9 AM–5 PM
- SaturdayClosed
- SundayClosed
- Monday9 AM–5 PM
- Tuesday9 AM–5 PM
- Wednesday9 AM–5 PM
Features
- Delivery
- Wheelchair-accessible parking lot
- Debit cards
- NFC mobile payments
- Credit cards
- In-store pickup
- In-store shopping
Recommended Reviews
Michael
19.10.2023
Pool and Hot Tub Depot
This company has the best customer service and support around. Jackie was just amazing in providing options and support for our recent Spa Pak replacement. Delivery was fast. We followed up the next day with a big order of Spa chemicals and requested Canada Post or to be used. They sent the order via UPS and we had that in two days. I won’t be using the local suppliers anymore. We have found one even better! Thank you
Mr Ray and Kids
11.10.2023
Pool and Hot Tub Depot
Ordered Balboa vs501z control pack with topside. It arrived in great condition and much earlier than expected. Was configured to 120v when it I arrived. I contacted their customer service for help setting it up for our 240v system. The lady I spoke with was far more knowledgeable than our local hot tub techs and she was very friendly and patient. Could not be happier with the product or the service! Thank you!: )
Ray Gagne
08.10.2023
Pool and Hot Tub Depot
Best on-line Pool and Spa store either side of the Border. Excellent service and fair pricing. It took 2 attempts to identify the proper seal for my very old pump but in the end with a piece from one kit and one from another (sent free of charge), we pieced together the solution and my pump no longer leaks. Thanks to the team for helping us solve this problem. Your service was above and beyond expectations.
nousername
30.09.2023
Pool and Hot Tub Depot
Purchased retrofit control pack and topside. Excellent customer service and support. Good ecommerce site. Competitive pricing. Fast shipping. I'd give 10 stars if I could. Highly recommended!
Pete
20.09.2023
Pool and Hot Tub Depot
I have been using the depot for my hot tub supplies for a few years now. The service is always 5 star. The staff are knowledgeable and professional. The shipping is always very quick.
Aaron W.
31.08.2023
Pool and Hot Tub Depot
First time ordering from Pool & Hot Tub Depot. Order was processed and shipped promptly, and I received it in three days. Contents were in great shape and packaged well. Their prices were better than others I looked into. Will definitely order from them again!
Lianne Shadbolt
20.08.2023
Pool and Hot Tub Depot
Recently had issues with our tub and Jackie was VERY helpful, tried a lot of things before we finally ordered a new spa pack. Installed and working great. Will never hesitate to ask them for help even though we did not purchase our tub here which makes it even more appreciated. Thanks
Rob Andrews
25.07.2023
Pool and Hot Tub Depot
Ordered a part about 30 dollars cheaper than A**zone.Shipped same day and delivered the next!Will be using this company from now on. Cheaper and way better customer service.Thank you
Squangan
22.07.2023
Pool and Hot Tub Depot
This is one 5 star review that I have absolutely zero hesitation in leaving. My wife ordered spa chemicals for our hot tub over the Canada Day long weekend and they were already delivered to the east coast on July 6th. Amazingly fast processing,free shipping, and the items were on sale to start with. What more could you ask for? This will be our go to store in the future.
Moe Chartrand
21.07.2023
Pool and Hot Tub Depot
Needed hot tub parts but not sure what to get. Pool and Hot Tub Depot answered all my questions, made some great recommendations and provided the parts quickly and at a great price. They were there to advise on install and followed up after completion. Great company, very friendly and very helpful. Outstanding service.
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Map
195 Exeter Rd F, London, ON N6L 1A4
Pool and Hot Tub Depot