Surrey Memorial Hospital

Their paediatric emergency room was well run. The staff was kind and thorough with my son. The wait was around 3 hours but that’s expected with the overburdened hospitals and staff across the province. I also appreciated the follow up appointment they provided to check up on my son after the emergency visit l. Overall a very good experience.

The worst thing I've ever seen in my life, this hospital makes you wait for very long hours. My car slipped in the winter and my eyebrows hit me with a heavy blow. The blood was flowing hysterically. I was in the emergency room and no one paid me any attention. For me, I do not know what I want to say, but the system in it is very unsuccessful. I will give two stars only because the nurse dealt with me very friendly .

I came to the emergency at 11pm on April 26th. I had been coughing for almost a month. My symptoms were very severe, but they didn't give me blood tests to make sure I had infection or not. Only X ray. And asked me to go back to family doctor and lied to me only family doctor can prescribe me the medicine. So I was diagnosed with pneumonia on 5/4. I know the doctors and nurses are very hard, but can you treat every patient with a fair and kind attitude? No normal person would like to wait for hours in line to see an emergency unless they are really sick and need help.

Staff at the hospital is very friendly and caring, they are overburdened and overworked. Fraser health keeps increasing the number of patient to nurse ratio so the workload keeps going up. Staff does their best to provide patient care to each patient and they also are very empathetic. Patient care is great, system is overburdened, we need another hospital and more facilities like SMH.

The nurses are very rude and the hospital is committed to NOT hiring enough doctors or nurses to take care of the sick. If you have an emergency go elsewhere, the news has it all - they’ve left people dying waiting in TRIAGE for 15 hours. These nurses want our tax dollars but the very hands that feed you they are rude to you.

I’ve been to this hospital twice now, once in the imaging department and once in the family & birthing unit. Both visits have been amazing, the doctor or tech? In the anatomy scan was AMAZING he made me feel so happy and I loved his attitude. I wish I asked for his name, he put a smile on my face when all I’ve been having were horrible visits (at other locations) baby didn’t want to give us a good side profile (which he needed to see the nose) but he was also determined to get me “an amazing side picture” of my baby for me. I will always remember that moment.The other time I was here for an emergency in the family & birthing unit and the doctor and nurses took such good care of me. Everyone was so friendly and I truly love this hospital. I cannot wait to give birth here.

Potential patients must stop down grading Surrey memorial Hospital and Emergency room wait times. Stop complaining about waiting to see a Doctor.Surrey Memorial Hospital Emergency room Doctors, I have seen past 16 months have given 101%. The Doctor's are positive, caring, understanding, supportive, they listen, give their time, are Great communicators.You are waiting to see the finest Doctor's of the Universe!NDP and Liberal's renege on their promise to fund seating at UBC and availability of beds. The NDP and Liberal's allow our BC Doctor's to obtain certification in other countries kevin Falcon" under his newly named Liberal regime.All our problems have solutions.Send your complaints to your MLA. Only the public can make the changes with your voice and letters.Thank you"

I usually never have a good experience in the emergency department but yesterday Dr.Jasleen Gill was treating me and she was amazing. She wasn’t rushing anything and answered all my questions with concern and care. I really appreciated her patience and kindness. She is an amazing doctor!

Not sure why people are giving Surrey Memorial hospital bad reviews.Here is my experience:- The staff (nurses / doctors) were all patient and nice- I phone to see where my mom was and the operator was nice- lady at the front also directed me the right way and was also nice* only issue I had really was the 2 guys smoking outside by the front door (for 2 hours ugh) and parking is an issue.Overall excellent service !!

The nurse at the entrance today around the afternoon hours was very kind and welcoming. Her empathy made me feel a lot better and I felt the hospital did a great job overall. The wait times are a bit long but that's to be expected in any hospital you go to. Shoutout to this nurse working at the entrance of the ER department (May 16, 2023), you give a great reputation to the nurses working at this hospital.