Mazda Gabriel St-Laurent

Just bought a bmw x1 2017 from lilo and Jad and i will like to thank them for there great service and honesty and transparency.And thanks to carine hayek to get me the approval from the bank.Recommand this place and these guys , they are the best.

Not sure how this place has 4.5 stars. Completely bogus place. unplanned way of working! When the customer is in to buy a car, very welcoming, when its time for delivery, dont call me and stop harassing me. Salesman, Manager salesman, manager’s manager are all good for nothing. They dont care if a customer needs to be kept informed about the delivery date of their car. two weeks these guys cant even get you a delivery date.Worst customer experience of my life! Everybody here is so busy sleeping they they forget there might be customers waiting for their car! When you call them they will wake up and send you a text, ill call you back later. Then you will have an email saying delivery not possible we have to postpone. Thats it. Common cant you call me at least and discuss whats going on? Shameful staff and their way of working. I happily donate 500 dollars of my car deposit for someone in Gabriel group to read this feedback and use this money to train their staff in sales and customer handling.AVOID At All cost!!

I got a great service from Jad in Mazda Gabriel St-Laurent. He took care of everything in a short time period and my overall experience with Jad was amazing!

Best experience in buying a car. Best customer service ever. Jad Kaspar is very accommodating and there is nothing he will not do to satisfy any demands of the client. Highly appreciated and recommended!!!

Amazing service! I have been looking for a good deal on a cx5 for a while now. I got a very clean car and my sales person Jad was very accommodating and did everything to make sure the transaction wasn't stressful for me.

When I first walked into Mazda Gabriel St-Laurent, I had no intention of buying a Mazda as I had never considered one in the past. However, I was simply curious about their different models and what they felt like. That very first day, I was taken care of marvellously by Jay and his team. I believe their professionalism in their field and clarity and their explanations made me feel at ease right away. After discussion, Jay proposed me a model that would be tailored to my needs and suggested a test drive. Compared to all other car dealerships I’ve been around, Mazda Gabriel St-Laurent were proactive in their process which was a huge incentive for me to anticipate buying a vehicle there.Little that I knew, that same day, I was sold on a beautiful CX-50 GT Turbo.In the process of the wait time to receive the car, Carine took care of the financing, protection packages and other documentation. The process with her was amazingly smooth which made the transaction a breeze.Delivery day had finally arrived yesterday and the enthusiasm I had was reciprocated by the team as well.Jay took his time to go over all the features in the vehicle - a real outstanding white glove service.Finally I got to take home this beautiful CX-50. I never had anticipated buying a Mazda, but it is the whole experience and outstanding service that was provided that made this transaction possible.I highly recommend shopping there (despite living in the south shore, it was worth the trip). You’ll be happy you did your transaction there.To Jay, Carine, Elie and everyone else at Mazda Gabriel St-Laurent, thank you immensely for all the work you did and continue to do. People like you make a positive impact.

Great service and staff. Was very helpful from honest suggestions and tips during purchasing process. Felt no pressure of upselling or hidden costs. Everything was explained and any issues or concerns where responded in a quick and efficient manner. Highly recommend to all my friends and family. Thanks to Lucas M. for helping me choose exactly what I wanted and to Carine H. for answering all of my financial questions.

Unfortunately, not a great experience with the sales team when I went to look at a new vehicle. I genuinely felt like I was being talked over and not taking serious when discussing what I was looking for. The dealership itself as well taken care of though.