Purolator

What a joke this company is you get a parcel delivered to you and the bag is torn and there's no product.They sorry about the inconvenience but you have to call the place you ordered from and deal with it.Purolator looses your product and makes you deal with it. What a useless company a ripoff and lousy customer service.Use canada post

You open my gate without that I don't really care about but he didn't close it

Dropped parcels. Lady was busy. Told me to leave them she would process. Now there are two large returns missing and not delivered back to Amazon.Been sitting on hold with purolator CSR for 40 min and no one is available to answer calls or speak with. Disgusted with this service.

They didn’t even attempt to notify me package was at residence. Driver just left a note saying where to pick it up. There was literally other packages sitting behind house as well. Could of easily left at back door. I had to drive there and pick it up. (50 minutes total) What’s the point of delivery if I have to go pick it up. Will be going with Canada Post from now on.

Worst service ever.from one week I was waiting for my parcel, but on delivery date purolator customer service said they can not release parcel without signature but I was not free before 7 pm so I called customer service to deliver at that location where I could pick up after 7 pm. And the lady on call told me to receive and give the address but when I reached there my parcel was not delivered there because driver delivered at another location without informing me. Due to there negligence I am not able to give my IELTS EXAM for tomorrow. Worst and uneducated customer lady who did not understand the language properly what I was telling her and she messed up everything. RidiculousWorst service like hell.

Purolator is terrible if I could give less than one star I would do so my packages were delivered to the wrong address and Purolator said they would investigate their investigation is complete and I did not receive my packages. And along the way their customer service was terrible

Wow, excellent service! I’ve gotten the same driver about 10 times and every time she has been friendly and always smiling, definitely amazing costumer service! Jordan Mumby deserves employee of the year!

Absolutely useless. Sent overnight package within Ontario Canada. Package never shows up at destination. After spending hours on the phone with tracing department and over 2 WEEKS LATER...still NO answers NO call back NO communication..only to get a status update on parcel that its lost. They can't be bothered to even look to see who scanned parcel last. DONT WASTE YOUR TIME HERE.. Bought another $200 worth of items to be delivered and took it to UPS..same size parcel same weight and it was $15 CHEAPER than Purolator. (And it showed up at destination on time) Never again will I deal with Purolator.I can't say enough about how mismanaged, and incompetent this company is.

Worst service ever! I paid to have my birth certificate send to my by priority mail. Apparently they use purolator to deliver their stuff. Waited all day for it and never left home. The delivery driver did not knock on my door and left a notice on my door to pick my birth certificate up 4 DAYS LATER! I have an appointment to get my passport tomorrow and no birth certificate to get it with due to Purolator. I spoke with a supervisor who could not get it pulled from a truck and now they cannot find my document. I will probably miss my trip due to the incompetence of this company. I offered to meet the driver anywhere or pick my document up anywhere which they couldn't do. It's a holiday weekend and I should have had my document today! I am so frustrated and upset with these people.

Awful. Said they had notified me twice when I was not home on first attempt to deliver. I cannot get a phone number for the local office from the toll free contact. Automated service has me on hold for hours. Wanted home delivery so I would not have to drive 50 miles!