Ontario Coachway

Excellent service from Kingston to the Toronto airport. Arrived on time and a very helpful driver Elvin. Rick picked us up when we returned. He navigates Toronto/401 like a pro. Rush hour and 2 accidents. Felt very safe with both drivers. Highly recommend this service. Will use again!

Full disclosure, I have not used their services!I was at the airport one night and overheard the Ontario Coachway driver speaking to an elderly lady about her booking. They had the lady on the manifest however through some confusion (not placing blame) the lady was told that she had not prepaid and was required to pay cash for the services or he could not drive her to her home, 3 hours away. Credit card was not accepted. The lady had no access to cash. Unfortunately the driver did not have the autonomy to make a human decision and help this lady. As a bystander I stepped in, unsuccessfully tried to assist the lady with her banking needs. Long story short I gave her the cash to get home that night. When I called to speak to the owner to share my disappointment he claimed that cash was the only option because they had been ripped off numerous times for none payment. Absolutely no concern for the client. And because I wasn't a client (AND 1000% NEVER WILL BE AND WOULD NOT RECOMMEND EVER!) he dismissed my concerns and became aggressive claiming I had a Samaritan complex and assuring me I would never see my money again. If you have elderly relatives that need a ride to the airport be careful of this company. They would leave a single senior in her 80s at the airport with no concern for her safety. **Fun Fact, I received my money back the following week from their client.**

Our trip to Pearson International Airport in Toronto took place on Sept. 25 and we returned on October 9th. The trip to the airport was shared with two other people. As we were picked up second, one of us had to sit in the front seat and the other in the back pop up" seat. My husband took it and let me sit in front. He said it was very

Excellent service from Frankford to Toronto Pearson and back. In preparation for a snow storm on 23 December 2022, Charles called the night before to inform me of the pick up time being 1 hour earlier. A careful driver, and incredibly friendly. He was also early on the return trip, already waiting at Toronto Pearson when my flight landed. Highly recommend.

I've been using Ontario Coachway for a few years now, and have always been well pleased. Pickup has always been on time and the drivers are courteous and professional and the admin staff are efficient and pleasant. They all know what they're doing and I feel safe and comfortable in their hands. I will definitely be using them again, whenever I get the opportunity to travel. It's money well spent, every time.

Very good service with a concerned and capable driver (David) who chose to go the extra mile" on behalf of a client who was at the wrong pickup point. Although David had been authorized to depart

Totally a great experience both going to Pearson from Prince Edward County and on our return. There were no delays at all. Elvin picked us up on time and delivered us to the airport, very professional and courteous. Same with Rick on the return trip, he was right there when we were ready to leave the airport, navigated some snowy conditions closer to home. There were no shortfalls whatsoever to our Ontario Coachways experience and we will use this service again, for sure!

Excellent service from Belleville to Toronto's airport. We've always driven ourselves but since finding Ontario Coachway and trying it for the first time - I can say that we will be using their service often!

This was our first time travelling and Becky answered all of my questions and was very helpful and nice. Rick was a great driver and on time. I would highly recommend using them if you want a safe and relaxing experience.

Charlie provided a wonderful service on March 31st transporting my husband and me from Pearson Airport to our home in Belleville. Not only did he meet us in a timely manner, he negotiated the Toronto traffic with confidence and safely and was able to bring us home in under two hours! Conversation was flowing and the time passed very quickly. He provided excellent service.