Planet Fitness

the employees are so extremely friendly. I left not too long ago to go to a different gym. BIG mistake. I regret leaving planet so if you are thinking of switching trust me and stay here. the best gym I have ever been to honestly

It’s been two weeks here being a member. Staff is really helpful over here specially Jamie. Also it’s really clean and not crowded at all at night. Would definitely recommend for beginners.

This gym is clean, has all the basics and is staffed by friendly competent people. The price point is amazing. Down side is that it’s too small for its clientele. Not enough room in the free weight area. Not enough areas for additional mirrors and free use spaces. I don’t even bother going during the busiest time anymore because there no access to what I need, which limits my membership

Got the trial pass after passing the awesome colours on the equipment enough times, the dude was awesome helpful and made my first time fears go away, the place is well staffed, very tidy and welcoming will definitely come back soon when I can stay longer

The place is very clean. Machine are brand new. I don't like the customer service.... They aren't polite and they ignore you. The representatives didn't even acknowledge me a paying customer until they were done chatting each other the front desk. Besides that I had a good workout

Convenient location with lots of parking. Pretty decent atmosphere, especially for a newcomer. Decent selection of machines and equipment. Friendly and knowledgeable staff.

My review is based on previously working at this location, as well as using this gym for one year.Pros:- This gym is 4/5 for being clean.- Lacks some strength equipment 3/5, but has 5/5 for a lot of cardio equipment.- The temperature is kept fairly cool and comfortable.- Gym is staffed 24/7.Cons:- Equipment is fairly modern, however definitely not as new as PF in Oshawa which even tracks your repetitions and has fans on treadmills (for example) also, equipment tends to break down too often and takes forever to be repaired. 3/5- The accessibility washroom door has been broken for over a year, and the company has warned the owner and yet they don’t care enough to fix this. The owner and PF DONT follow Ontario accessibility laws and fix this.- The employees are not trained other than absolute basics. We were told to have potential clients sign up online. Also, cancellations more often than not were done by managers and only a couple regular staff members and I saw many people frustrated at the extreme lack of knowledge staff had.- The employees are more or less “the help” or better known as the “cleaning service”. We were/are disrespected. The disfunction effects the level of service clients get at this gym.Overall, the manager is very incompetent and should not be doing that job, the staff are not knowledgeable (no fault of their own), and updating is needed on the equipment at the gym. It would not hurt to remove some of the cardio equipment and invest more in strength training equipment like other PF locations in Durham.This gym could be a lot better with a better location manager and some investment.

This club is the so well cared for! The staff are so on top of cleaning that it always feels fresh! Very well managed and the staff are great. 5/5 STARTS!! I love working out here!

Clean and convenient. Hits the mark for price and 24/7 peace of mind to boot. An Anti-social person's paradise!6 month update: Staff are great, but they have some gripes with compensation for actual hours worked. Pretty sure there's a law surrounding that.Also... not sure what kind of overhead you have, or the kind of lifestyle you lead... but you need to throw some dough into getting a new pair of hydro massage beds (or one bed and one Cryo chair). I've had a handful of visits where they weren't working, or just limping along over the last 6 months. It's safe to say with my frequency of visits, others are having the same issues.Value for dollar is great, but consistency with respect to plus membership equipment could be better.

Cheap but it shows if you're looking for variety of equipment beyond 100 pieces of cardio equipment. No squat racks, no bench press, very little core equipment.Also the gym is absolutely flooded with groups of kids in the early evenings.