Stand Your Ground

The service was above and beyond. Friendly atmosphere. Knowledgeable staff. I use my orthotics every day for work and will continue to use this company for future service. Thanks!

Thanks to the staff at Stand your ground, I have my insoles and they feel great. I also want to thank Megan for the great customer service in picking out my new walking shoes. My new HOKA Bondi 8’s are a great fitting shoe and I felt the difference as soon as I put them on.

Highly recommend Stand Your Ground for orthotics. I went to Stand Your Ground because they use digital technology for precise measurements of the feet. The measurements are not only precise but they are far more accurate than the traditional molding/casting method.

Visited Stand your ground on the advice of Jenifer who tends my feet. Salesperson Nick ( even tho I was early for my appointment) looked right after me. A very knowledgeable person for someone who seemed so young. Great people and very helpful . I highly recommend this shoe fitting store.

The staff was very helpful and knowledgeable. They were extremely patient while assisting my teenager with choosing new shoes and making sure the shoes were going to have the right support to eliminate the knee, leg, and foot pain. The staff member also immediately picked up on and used the correct pronouns that my child uses, which was appreciated.

Yesterday was the first day I have been in to Stand Your Ground in Kingston since Linda retired. Linda looked after me at every visit prior to that. Yesterday at my appointment Hayley was the staff member helping me. Hayley was very helpful and patiently tried a few pair of sandals to ensure the right fit prior to ordering. She also called their supplier and was able to find another colour other than black for a second pair I was looking to purchase. It's a busy spot at the front of the store with all the people coming and going so if I could suggest anything it would be that clients make an appointment before coming to the store so that the appointments of other customers are not interrupted by people coming in to the store without an appointment and expecting to be attended to right away. Lana Harrison

Patient, professional, courteous and efficient - from diagnostic digital imaging and video analysis to digital shoe-sizing and appropriate footwear choices, Stand Your Ground delivered big time. With my new inserts I can now actually feel my numbed out big toes engaging with mother earth! Hats off to Andrea and Hayley and the entire team!

I have had the pleasure of working with Linda (before she retired) for a number of years. And her compassion towards helping people is intoxicating, however it is also shared by Amy.Amy is patient and will give you the right advise and recommend solutions that will make a difference in your life. I struggle with foot pain and continue to use services at stand your ground; and I am never disappointed. The staff at the front of the house is also very personable and pleasant to deal with. Danielle at the reception will make sure you get help as soon as possible! Overall an awesome experience for me and I will continue to use their services.

My first visit to Stand Your Ground was reassuring. The young lady who assisted me was very polite and courteous at all times. She was exceptionally observant, answering and explaining in detail all my questions. It was very ensuring that she had the knowledge and understanding of her job. I wish Megan every success in her chosen medical profession.

Lovely store, with cheerful, knowledgeable staff. Danielle was the one who helped me, and she was great! Patient, caring, and with the info from my 3D reading, helped me find the best shoes for my feet. She made me feel very at ease, and not rushed while I tried on a few different pairs of shoes. The Birkenstock orthotic insoles were also a great suggestion from her! I’ll definitely go back when I need another pair of shoes!