Rental Village

Beware their no returns after 7 days policy! If you buy a saw from these guys you better make darn sure you put it through its paces right away or you're stuck with it. Unaware of this I requested to return an easy2start" saw a week and a half after I bought it

Just wanted to give a shout out to express my appreciation for the time taken to have a look at my Stihl Brush Cutter. I had dropped in to this location prior to discuss my older model Stihl brush cutter and asked quite a few questions, which were answered with some good, reliable information. I returned today and dropped off the Brush Cutter to be checked.I expected to hear that the Brush Cutter was in need of something as it had been running rough. Instead, I was told that it was in good running order, but that the blade was pretty badly beat up and causing vibration, which I was aware of, and had intended to replace at a minimum. A brand new blade was installed, at no extra charge. Very pleased with the service, and knowledgeable information I have received here.

Good selection and prices, before you order from Amazon, check your local store!Friendly and knowledgeable staff.

Poor help over the phone, so I went in to the store to show them the part I needed. They both struggled to find the part number, but when they found it they got the part to sell to me. But were resistant to show me how to find the part number for next time.I purchased the part, and then they said you can’t return this by the way.I left realizing I forgot another part, decided to just go out of my way to the Carleton Place one instead…

Great service, staff was very knowledgeable and helpful. They did not try to over sell me on anything, if fact the discouraged me from over buying. They explained all the features of my new tool. I highly recommend them.

Was told over the phone that the rental of a cement cutter for a half day was one price. When I returned the tool (on time) the guy behind the counter told me it was more than what I had previously been told. When I questioned him, he was rude and ignorant. He told me that I was wrong and that there was no way that I had been given such a quote. He made me feel like I was trying to rip the company off.He was incredibly rude and arrogant. Certainly not the way to treat customers, especially paying customers.I don't know if he was the manager referred to in the previous comment, but it sure sounds like him.

Knowledgable and friendly staff. They always do that little bit extra.

The tablecloths were white and pristine as we're the chairs. The cutlery in top condition. The service with all my novice changes above excellent. The items were delivered to the Perth location on time. I would not hesitate to hire their services in the future.

I have had a couple of tool rentals from them over the years, and just got a stihl weed whacker. The guys had it ready when I showed up and took the extra time to run me through the basics features. Great as always!

Quick and friendly rentals. One time went to have something fixed, which they weren't able to do. They recommended another business which was awesome. I would highly recommend this company.