Precision Auto Tech

I want to recommend this business to anyone who is looking for a repair or diagnostic.George and his team have been servicing my cars over the past (at least) 10 years, and I recommend them to my friends and family.George is a hard working business owner, whose employees are highly knowledgeable, honest, respectful and outstanding professionals.Thank you to all for your business - best service as always!

Came in for an oil change and was very pleasantly surprised by the experience. They set up a chair for me in the reception area, and there was guest Wi-Fi, so I was able to work on my laptop while I waited. Ryan (the service advisor) was courteous from start to finish. The front office was busy when I was there (they are very efficient), but he answered all my questions and made sure everything was satisfactory before he moved onto other tasks.I have used several other shops in the area before (all 4+ stars) but today's experience was way better than at other shops.10/10 will come back. Excellent customer service. The only drawback is that they are booked out for 2-3 weeks (or more) during tire season.

This is the best shop I've been to in Ottawa. They might not be as cheap as your buddy Mike who does auto work on the side, but they're very honest, reliable, and you can tell they take pride in their work.Their prices are more than fair and their quality is top notch. They will tell you about other issues they saw or what they feel will be the next part to fix.They went above and beyond for me and really took care of my car when it was in rough shape and I'll be using them from now on.

I have used Precision on more than one occasion and John and his staff have done a fantastic job. Excellent price and done right on time.

Didn't get repairs done perseh, came in asking for directions to a place on a different part of Cleopatra. Who knew they didn't connect?I couldn't remember the guys name. He was on the taller and bigger side with thick hair and a beard. But that guy was super pleasant, treated me as if I was a customer, and really went above and beyond although I wasn't a patron. He showed me on his phone where I needed to go, wrote down directions and gave me a business card saying if I still couldn't find it to call right away and he would guide me again. Whoever runs the company please tell him thank you.

Thorough and trustworthy. That's my overall feeling about these gents. On the basis of their relationship with the Miata club, I took my Miata in for some relatively big preventative maintenance - timing belt/water pump etc. While they were in there, they replaced various other inexpensive seals and belts that would have eventually caused me problems. Without me asking they kept the old parts to show me. They took the time to explain what was done and why. They took my little comments about noises I had heard seriously and followed up. These are all actions that show integrity and professionalism. I couldn't recommend them more highly.

Excellent customer service; honest, quality work in addition to a commitment to customer care.I was always on the lookout for an honest place that gives me the real story without adding on things for the sake of it. I am really happy that I have found this place.George really cares about customer experience and care and his team does as well. Both George and John went out of their way to explain to me things about my car and help me pick some modifications I want to do. Both of them are very professional, honest, and helpful. I went there for a general checkup and to replace my car brakes. They explained to me very clearly my options and their recommendations. They even gave me advice for a different issue and truly went above and beyond.Thank you George and John. I really appreciated your honest work and professionalism.

In March 2020, I brought my pregnant wife to an ultrasound appointment in my 2005 Honda Civic SI Coupe. After the appointment my car would not start. I was near by on North Cleopatra Drive. Surrounded by mechanic shops I called 3 places and all declined to help me even though I was less than 1KM away. I called Precision Auto and he drove up right away with a booster pack. Boosted my car for me. I then followed him back for the 60 second drive to his shop. He changed my battery right away. My wife and I could get going on our way. Really appreciate the help that day. Also the previous Honda Battery lasted 11 years. I guess it was time to change it after all.

Got a lifted truck aligned here. I wanted one setting out of spec" and the techs knew what I was trying to achieve with 4° caster. A couple of the guys own lifted rigs so it was easy to speak the same language. I'm going back in a couple weeks to do another truck. They came recommended though the mechanics at Honest wrench ."

Precision Auto Tech, under the guidance of George, is the most honest, knowledgeable repair shop I have ever incountered ...bar none! I was a military man having moved city to city over several years and in that time have engaged services from a vast number of repair shops along the way. From BC to NS know one has ever explained my vehicle issues, how they can affect my vehicle, with best price/options for the repair and all while ensuring the vehicle is repaired by qualified mechanics and safe for the road on completion of the work requested. No hidden costs, only work requested is completed however, George will inform you of any other issues found by his staff, but in no way forces you the have that work/repair completed without consent. To assist in my review of George, and his business..I also trained as a mechanic and worked the floor for 13 years. I still work in the field although at a desk. With this knowledge I can say, George has never tried to upsell, inflate, or provide false information with regards to the repairs required to my vehicle, unless it is a safety issue and needs to be addressed. To sum up...Precision Auto Tech is the ONLY place I take my vehicle repair work to and I suggest whomever is reading this do the same. You won't regret it!