Montreal Heart Institute

U saved my Dad. Thank you kindly.

I cannot say enough about Dr. Lena Rivard....she literally saved my life. I have lived with arrhythmia my whole life, but in 2012 I suffered from life-threatening tachycardia. Dr. Rivard performed the 1st procedure on me, which works in 90% of cases like mine, but sadly, I fell in the 10% for whom it did not work. I had to have a 2nd procedure, which was relatively new at the time...Dr. Rivard explained very clearly what the risks were, as well as why she felt I was a candidate and I trusted her implicitly! Ultimately, after zapping me a record 47 times, she was able to eliminate my tachycardia and saved my life! I am followed every year to make sure that my health remains stable. Recently, I contacted her with concerns about my Father's health. Although it was not her area of expertise, she referred us to the members of her team that were specialized in that area. At 82 years (young), my father received a triple bypass and valve replacement that enabled him to continue living his best, most active life! Dr. Rivard is an incredibly competent, caring, compassionate surgeon. If you are lucky enough to be her patient, you are in extremely capable hands! I have read some negative reviews about the staff at the hospital... I spent 3 weeks there and my Dad was there for a month. I found the staff to be extremely competent, caring and friendly. Hospital environments have been extremely difficult during covid, but I applaud the professionalism of the staff at the ICM

This hospital is a joke. I have been waiting for an urgent surgery for almost 6 months now. I have no idea how this hospital works. But this is unbelievable.I had to go to an emergency, because I wasn't feeling well. I saw three different doctors, they all said the same thing, it's an unusually long wait for a heart surgery. And yet I'm still waiting. And my condition is getting worse.I would love to know how their system works if they have any system at all. Who goes first? Obviously not an urgent case.But to be honest I don't even know if I want to have a surgery at this place after this . How can I trust this place with my life now?And to the person who answers the comments with the same line. Please don't even bother. That won't help me.

Very bad place to work. They don't give opportunities to grow and learn. My friend got a job there and she just graduated from school. People judged her by saying she asked too much questions and that she was supposed to know everything as she just graduated. Very unfair for new employees. There's a lot of hypocrisy in the hospital and favoritisme.

I had Robotic surgery done on April 28th, spent a total of 5 days. The Surgery went perfect, everyone from ICU to post op 3rd floor were caring and professional. And get this.. The food was actually very good ! Another great experience @ ICM, on Friday 06/16. This place exemplifies perfection. A great big thank you to Dr that drained my lung with precision & humor, as well as nurses that took excellent care of me.I love you all but don't want to see you again. BBQ at my house OK, but no more hospitals.

Excellent staff. Upon my arrival Kate, wonderful nurse to me in and took excellent care. All staff may I say have also a great sense of humour. They put you at ease immediately. Can’t say enough. Thank you!!

I would like to thank the whole staff who were there for me, your service was amazing. Everyone was attentive, very nice and patient.

Called to know if I can drop my appointment request in person. The receptionist transferred me to an automated message for faxing it and never answered if I could come drop it in person. If that's the kind of service they give to people when you call, can't imagine the rest! I'd rather have an heart attack at home and die than deal with people who don't want to work.

Doctors have no respect for patient being cared for. They discuss matters of the patient detail in front of him. They told him to his face your going to die, this not the correct way to do things. Talk to the family member in private, not in front of him. I don't recommend coming here VERY BAD EXPERIENCE.