Creekside Kayaks at Dragon Boat BC

it was a horrible experience. I did nothing but lost $2000. we were there 4 days ago. they only have two staff. I am the first one to try it after the staff explained every functions of the boat. only one female staff was there and push the boat and I into the water. I am a male with 80KG weight and 180cm height. We can tell she was not ok by herself when she pushes the boat. but when we ask she says ok. and the boat falls over aside and I was drops into the water. I even have not started to do anything! and when I was in the water instead of pulling me out, she was there holding the boat, and she was the closest one to me. my girlfriend was the first one who came to help me. I believe that I was in the water for about 1 to 2 minium. She helped literally nothing! Obversely she was not trained properly. And the other guy came over from another side and pulled me out. my phone ($1400) was water damaged and my customized glasses ($600) were lost. They said it would be my responsibility because of what I have signed. It has not started I haven't even rowed the paddle once, she just pushed me over. the boat was not protected and on a surface. Actually, the boat has not totally got into the water when I fall into the water. A small corner of the bow is still on the board. And they had no towels no dryer only some old clothes. they even didn't pay anything for our taxi home. only promise a full refund (not received) and I haven't see any apology letter through email or whatever! That is service!

Didn't expect anything less. Staff gave us clear instructions and safety information. It was a great evening

Their rates are good but staff needs to be well trained.The guy who was pushing our kayaks into the water didn’t get it rightSoon he pushed my brother’s kayak in water it flipped and luckily my brother knew how to swim so he got to the dock. No towel or even a sorry was given to him by staff.It would have been terrible experience if my brother didn’t knew how to swim

Friendly staff! Very easy to book online

Great first experience!

This was such a beautiful experience, the views are breathtaking. 4 stars because i think it could be cheaper.

Awesome explanation soooo much fun, really recommend it. It amazing experience for beginners very stable water.

Was my first time kayaking in Vancouver and the experience was amazing. You have to book online and use a mask while on the dock. The staff is really friendly and they explain all you need to know to stay safe, that's why they don't recommend go beyond Burrad bridge. This is an awesome way to explore the city doing something different and fun.

It was my first time doing kayak and it was an incredible experience.Staff was very helpful and professional. Must have a reservation before going but, you can do it online or on-site(which I did, the day before). I recommend making the reservation with time because spaces do fill up quick on sunny days.My reservation was in the morning which I didn’t liked at first, but ended up being better since the sun started to burn me a little bit after about 90 mins. So I definitely recommend doing it in the morning if you have sensitive skin or wear long sleeve.I rented the kayak for 2 hrs and it was the exact amount of time I need to go to Granville Island and back, taking my time to make stops.For me the price is totally worth the experience and I would say it’s a must try activity in Vancouver.

The staff are always friendly and accommodating. They ensure you have the est time out on the water!Keep your eyes peeled on Groupon for coupons :) still reasonably priced though