Tisol

I have shopped a few times at Tisol and everything went smoothly. They have a good variety of food for my cats. But a couple of weeks ago I went back to find something for one of my sick cats. I ask one of the personnel named Will to see if they have something special for vomiting and he offered me goat milk since it has protein and I don't remember what else he said that could be good for my cat. I trusted him and bought the product, it was frozen and paid more than $15. Then when I got home waited for the product to melt and the consistency looked weird, I know how milk is supposed to look. Then I checked the expiration date and it was past it due date. I'm glad I noticed that and I didn't give it to my sick cat. The next day, I went back and Will was not there but another personnel helped me very kindly apologized and refunded me. If it weren't for that experience, going back and that I almost got my cat sicker, would have been a five star.

I love shopping at Tisol. Once upon a time a man named Pedro used to work here, I never met him but when I smelt him he smelled very nice. I recommend this Tisol, don't go to any other stores. This one has everything you need.

Great store, great staff. They carry the batteries for my dog collar so I'm very happy. Maybe the best selection of collar and jackets in Vacouver.

We love tisol arbutus! They have always been warm, welcoming, helpful and hospitable. We’ve been bringing our dog Louis in since he was a puppy and he’s been treated extremely well by the staff. We’ve never had a bad experience, only 10/10 (even when puppy is being naughty).The products carried are very high quality, especially the toys. There are some stores that seem to sell only disposable toys, so we appreciate this selection. We also love the treats. The only thing missing is ruffwear products. If they were sold at tisol we wouldn’t have to go anywhere else :)

Very Nice Pl.Staff is very friendly helpful. My cat loves his FOOD.Thank you, Milo.

This is my dog's favorite store. When we go for a walk in the neighborhood, he will lead me toward Tisol. The closer we get, the faster he walks until we arrive. A few times we've done late night walks after the store closes and my dog sat at the front door sadly staring in, wondering why he couldn't get inside. He likes to sniff all the food and loves the friendly staff that often offer treats. We've found some very cute dog sweaters/rain coats here too and Tippy gets many compliments.

This is such a good pet food store and the people who work here are so nice which makes all the difference.

It was alright. It had kind of a franchise Walmart vibe. I was looking for something cuter with more character and personality.

Pet food and supplies store . Its a smaller location then the main street location less amount of itams but still good . They got a dog wash . And are hiring

My visit to Tisol was superb, I loved meeting Pedro his attitude and knowledge was absolutely excellent. He helped me pick out items for my new puppy, and even went as far as to try on the leashes for me so I could see them in action! Will return soon. :)