Bayshore Home Health

This place sounds like a real mickey mouse operation! They are giving patients MY PHONE NUMBER for PSW treatment. I have had 5 phone calls a day for the last 2 weeks with patients leaving messages about their personal situations and why they need PSW care. The woman I talked to, to have my phone number removed from their system was ignorant and and should be fired!!

Navigating care for your elderly loved ones is stressful. The staff at Bayshore have been amazingly helpful. They are so informative about the services they offer but they are also helpful in suggesting other services or benefits your loved ones can use to make life more comfortable. I am so glad I made that first, tentative phone call. I started with, Help! I don't know what I'm doing!" Bayshore took it from there. Thank you so much!"

Jackie Hussein is absolutely amazing and very professional in what she does. I have finally got the care my dad deserves in his end of life care. Jackie has been there every step of the way and I truly appreciate her. The PSWs that are with my dad are amazing ladies and again, all very professional and caring. I would recommend Bayshore to anyone that needs and wants the very best care that is available for our parents in their time on need, especially if Jackie is taking taking charge of them. Thanks Bayshore and a special thanks to Jackie.

Bayshore saved my life!!!I had a critical situation with my father. He needed help immediately and I didn't know where to turn.The incredible team at Bayshore did everything to 1) Give me absolute support.2) Find all of the options available to me for my situation...not necessarily involving Bayshore!3) Be available to help me in less than 24 hours. Can't believe how fast they pulled it together!The support and compassion I experienced was so needed. They also made sure I was aware of any other options that may be more cost friendly.I would recommend Bayshore to anyone who is looking for help, and having trouble figuring out where to turn.They make you feel like family!!!

Bayshore has been amazing! Jackie and her team have been more than helpful throughout the entire process, from the initial meeting to changing staff when needed, it's been great! Jackie and her team helped us through the setup process, stayed patient when we had delays getting signatures, and once the paperwork was complete, they were quick at getting staff in to help care for my friend. If one of our PSWs didn't jive with my friend, they were quick at finding a replacement to make my friend feel the most comfortable. Bayshore office staff are always friendly and helpful when you reach out or when they reach out to us. If a PSW is running late or calls in sick, they reach out right away and keep us updated on their arrival time or when a replacement will be on their way.If you have someone in your life that needs home care, I highly recommend Bayshore. Thank you to the team that helped us out!

On January 21, 2021, I contacted Bayshore call centre for assistance for my father who is in a nursing home . Jackie called us back within moments and reviewed our needs. My dad's nursing home was in the midst of a COVID outbreak and unfortunately my dad also tested positive. Jackie called us throughout the five days and went through her entire roster of caregivers to try to help us find someone to help. We wanted to ensure that my dad had the human touch he was craving so much during the lockdown. Jackie went above and beyond and showed so much empathy towards our family during this crisis and did everything she could to help us. We would definitely recommend working with her. She listened to our concerns and never rushed us through any of our conversations. She truly cares about the families she works with.

Bayshore staff have been the key to keeping my lovely 96 year old mother at home and as safe as possible from Covid. She requires round-the-clock care and her caregivers, without exception, have been gentle, compassionate, kind and supportive. From the Care Manager's initial visit to our day-to-day interactions with Mom's excellent team, we are very grateful for their expertise and their responsiveness to a challenging and changing situation. We send a big shout out of appreciation to the Oshawa-based team involved in Mom's care.

The Bayshore team provided me and my family with a very kind and compassionate experience. They were very knowledgeable and were there everytime I called and had questions. They spent alot of time with me on the phone listening to me and providing help when I needed it. Their care representative traveled a far distance on wintery day to come meet me and my family. I would highly recommend this team very professional.

My Family contacted Bayshore to set up care for my grandfather. The entireprocess was super smooth. Jackie the case manager arrived to our home for an assessment with a soft,warm soothing voice that immediately madeus feel like we chose the right company. She spent time getting to know mygrandfather medically & personally , to the point where she actually made my sometimes grumpy grandfather laugh. Thank you Jackie and Bayshore.

I have a 2 year old who has been through a lot. He requires round the clock nursing as he is trach and vented. We spent most of his life in an ICU and coming home was scary. Bayshore put our fears aside quickly. Not only is their management amazing but their Nurses are incredible. They are well trained, passionate and caring. They have become family. They help me get the rest I need and take care of all his medical needs. From normal toddler activities to changing trachs, Gtube feeds, medications etc. They can handle it all. Thank you Bayshore for helping us stay home.