Hôtel Sépia Québec

The hotel has a recent renovated look to it which is fine. Maintenance is their weakest part as I had to be moved rooms due to burned out lights, dirty glasses and coffee mugs. The room required a very good dusting. We were moved to the room across the hallway and it was better. That being said, we put the “cleaning required card” in the room card slot to indicated that we required cleaning and left for the day. Upon our return, new towels were brought but the garbages were not done and water bottles that come with the room were not replenished and had to request another toilet paper roll since the one we had was half full when we arrived. I recommend to everyone to check their rooms before checking in to ensure that these maintenance issues don’t affect your stay. I will be exploring other locations on my next business trip to Quebec City.

The environment is spotless and quiet. However, for the price, service, and attachments as a standard and expensive hotel should have, it doesn't have any of those services. So for travelers, I would recommend it if you are new to the city.

Very comfortable and extremely clean. Staff was also great. Excellent value.

at check in , the front desk told us the breakfast was included, but next day it wasn’t, our bill got high and didn’t receive receipt

the rooms are clean and pretty nice, except bathroom doesn’t lock but that’s okay.

Amazing hotel. Very helpful and courteous staff. Guess it's newly renovated. All the facilities including reception, rooms, bed, washroom were of 4 star hotel range. So clean. lighting in the room was amazing. AC worked well. Toiletries well stocked, also very thoughtful addition like shower cap, ear cleaning buds, shoe shine. Had a peaceful sleep and stay. Full worth for the price. We stayed in this hotel and another one for the same price in Quebec city while on vacation for 2 days. This hotel 's standard can't be matched by many other famous hotels that we stayed during this vacation. Would highly recommend to anyone.

Plus side: sleek decor, very comfy bed, clean, in-room Nespresso. Minuses: very small rooms, excessively noisy. You will hear many of your fellow guests as they walk by your room or move about in theirs. Acceptable value.

Would love to leave zero stars! Called in advance as I’m a long distance household mover, in town with a large commercial vehicle. Looking to stay for 4 days and need a spot for my 53’ trailer and semi. The truck detached from the trailer I can fit into 1 normal parking stall. Their parking facility I scouted and could easily accommodate my unit, yet they refused me service and a place to stay.

I was sent by my company to see if we could use this hotel for our annual meeting of 80 executives. At check in the agent upsold us onto a room which was the same as the room we had originally booked until we told him that it was the same room and asked why we were in the same room so he moved us. Towels provided had holes in them and Housekeeping left our toilet garbage bag on the sofa. There were also bugs in the sofa. Finally, when we had breakfast the hotel gave us a coupon and told us that if we were hotel guests we could get a special rate as indicated on the menu with a circle. Then the restaurant people said no you pay extra. After we argued with them the restaurant said no no if you are a guest you pay a special price and charged us for the price with the dot on it. Finally when we left a whole slew of charges appeared with the manager justifying that if you stay at the hotel you pay extra at the restaurant. Who gives a coupon to charge extra?? This was after the restaurant charged the lesser amount and gave us a receipt. The Hotel looks like an updated Motel but Motels are more organized and better run than the Sepia. Save your Money and go elsewhere because you won't relax here you'll only get more stressed out and angry having to argue with the staff after they change their story consistently and defend the incompetence displayed. I would rather bring a group of people to a Motel on the highway than subject them to the disgrace of this property.

Can you occasionally hear people waking in the hallway? Yes, but who cares? This place excels with the best hotel bed I have ever experienced. I slept through the night and woke up well rested and I wish I just could take that bed home.The Room and bathroom were spotless. Bathroom has good lighting and strong water pressure in the rain shower.Also the parking is free.