Shoppers Drug Mart

Like every business places there are glitches, but my experience with numerous pharmacy staff is very positive, Christine Tech is so professional and kind and goes beyond to help!Pharmacist Don always pleasant and accommodating, on Jan 21st young fellow , possibly training , went out of way to look for information on our insurance policy .They seem to have exceptional staff there @ this time.

Why are the people working in this pharmacy so rude? It’s not a hard thing to be nice to their customers. Their tone, behaviour, facial expressions, everything showed that they were annoyed by me, a customer! The girl in pharmacy cashier, she thinks she’s a doctor or something? She’s Asian, has very round face, a little short, no glasses. Another person, I think she’s actually a pharmacist here. She has short blond hair, looks older than that cashier Asian girl. Both of them are so mean! I can’t believe how the customer service can suck this much when they’re supposed to be the nice health care teams to help other people. Will never come back to this pharmacy, I will also tell all my friends about this so they don’t experience what I did. Meanwhile, the cashier in the beauty cosmetic section was super nice. Pharmacists who work here, learn something from the girl from cosmetic section. Your job is to be nice and help your customers.

The big lit up sign on the building says it is open until 12 am but they have a sign on the door saying they close at 10pm since December 2022. It’s now April 2023, it’s time to change the sign or at least turn the light off so you don’t advertise the wrong time.

I called shoppers on Sunday 324pm regarding my prescription. I was dealing with Kimi the owner not only was she rude she was also very . She insulted me for not knowing my medications scientific name. It makes sense why the pharmacy staff is so rude it starts from the top. There is one lady though who usef to work at dakota pharmacy she is a sweetheart. Kimi should not think this can continue because she is the owner. This is not Joes pharmacy. I will contact shoppers care and I will not rest until Kimi is fired. I called shoppers customer care set up a case will let u know what happens. Lets hope Kimi will no longer work for shoppers and goes to Joes Pharmacy.

Recently switched a parent's prescriptions to this location, my store. Deanna was great in transferring over info for me , pleasant and quick to help. Jeff was really patient at answering all my questions and was cheerful and supportive. I have been going to this Shoppers for over 15 years and have never had an issue. Any time I have a question the staff always come out and shown me a product I'm looking for or give me great advice on what would be good to use. Really good to have people who care.

The pharmacy here think they're doctors by changing people's prescription. The pharmacist never faxed the doctor to change the prescriptions. I had to go back three times already to correct their errors. It still is not resolved Highly unsafe, highly illegal, highly unethical.

You have a giant sign that says open till 12 am on the side of the store but you close at 10pm.

Grumpy staff when I call OMG don’t call that friendly customer service the girl at the pharmacy probably had a bad day. Anyway i switch from the Dakota location because I had a terrible experience . Ste Anne’s location was good until today time to find a new pharmacy.

All the women in the cosmetic department are just great! They are very helpful...very pleasant and smiling. The young girl that helped me tonight June 8 was fantastic...very patient and willing to help...a great smile and personality! Thanks.