EMCO Hamilton

I've been buying parts and fixtures here for years. Great level of service and product offering. Always help recommend the best products for your project.

After receiving a referral by our plumber, I contacted the company and to my good fortunate was connected to Anib. I thought I had an idea of what I needed to renovate our bathroom but quickly discovered there was lots to learn. Anib was patient, extremely helpful and most importantly very knowledgeable about the plumbing fixtures I was looking to order.It took many long conversations to get this order correct and not once did Anib make me feel like I was bothering him. Renovating is stressful. Emco and more importantly, Anib are your go to for your plumbing needs. Thank you Anib, much,much appreciated. Franca

If you’re looking for the very best in customer service and the most helpful staff, look no further than EMCO on Ottawa. Steven was a great in outlining the possibilities of using different products formy renovation project. I highly recommend this location for all your plumbing projects.

I’ve been shopping at Emco for a few years now and I’d like to explain the reason why I go here rather then a big box store is simple customer service, now I know people think they may get a better price going elsewhere but I’m sorry I would rather not spend an hour in a return line when my time is more valuable then the few dollars I’m saving somewhere else.The level of customer service you get here is beyond the initial purchase these people go out of there way to help you even after the sale and that’s something that we use to experience all the time back in the day but unfortunately very few businesses have kept that quality. I needed a simple part replacement on my sink and it was as simple as a quick phone call to Steve and he made sure I had the part I needed promptly. Steve thanks again you guys made it a very easy 5 star review.

I needed help to choose bathroom fixtures for 3 bathrooms. Due to unforeseen circumstances, my previous choices with another company were unavailable and my contractor needed my fixtures quickly to meet his deadline. Julia was extremely helpful and informative and managed to get everything that I needed on time. Her suggestions were thoughtful and perfect for our home! Thanks so much for coming to the rescue and being happy to do it!

Super friendly staff and very helpful. I had an interaction with 4 different staff members and they were all wonderful. I called with a very vague idea of what I had to pick up, and they patiently walked me thought it, packed it, priced it and had it ready for me same day. The curbside pick up was excellent, I wish all my shopping was that easy!

We just completed our kitchen renovations and couldn’t be happier with the results. We would like to thank EMCO for their great customer service and the variety of quality products they offered .Nolan was a pleasure to deal with. His knowledge and his commitment to us as his customers was something we really appreciated and will definitely continue shopping at EMCO.

We purchased an older home 2 years ago, and have been frequent customers of Emco as we complete our many renovation projects. We have consistently received exceptional customer service with the most patient, friendly and knowledgeable staff, and always know that we are receiving quality products when shopping here. I could give multiple examples of occasions where our expectations have been exceeded, and can confidently say this is the only place we will shop for our plumbing needs.

Steve and Nolan were a great help tracking down a missing part for our recent bathroom renovation project and their professionalism, attention to detail and constant follow-up is so greatly appreciated. We highly recommend The Ensuite and EMCO Hamilton for your next bathroom, kitchen, shower or any other plumbing project. Huge thanks to Shannon, Nolan and Steve for all their help. Keep up the great work!!!!

Great place for anything plumbing related plus very helpful staff. Skip the Home Depot, these guys know plumbing. I had to replace my well jet pump and redo the connections. The gentleman named Bob pretty much put it together right in front of me, plus all the tools I needed. I got home and voila took me less than 20 minutes to connect it the way he did in store and now I have water in my house again. Don't even get me started how much I saved. They have my business from now on, TRY them yourself, you won't be disapointed. Thank you EMCO.