Purolator

Derrick delivers our packages to my complex and to my office, and I have never had an issue with his services. He does such a great job and is very friendly! He’s so caring and always has a smile on his face!!

After waiting around the house to receive my package which requires a signature, I come outside and on the phone door I have a slip saying sorry we missed you " and I can pick up my package at the Purolator store in barrie. At that time there were 3 of us at home and 2 dogs

This is so typical of a Canadian company that thinks they have a monopoly and can do as they please. I regularly get items delivered by UPS, FEDEX, and other couriers to my rural address, which has a gravel driveway, with no issues at all. It's good engough for all of them except Purolator. With Purolator it's always safety concerns"

Delivered my package to a random address in Barrie even with the right address from my end and rogers. No communication while I’m currently being billed from rogers however after calling rogers and dealing with them they helped me out great and got me a new modem, however I know they still do not have their other modem that some random person signed for (wasn’t me) and ended up at some random address, I strongly suggest using Amazon or UPS even Canada post has better customer service and actually answer you. Severely disappointed. Will never use Purolator again if I can help it. This is not the first time this has happened from the company as a whole.

Worst customer service .if you face any delivery issue you will never be able to call or chat with the customer service agent .The virtual assistance is worse .If there are any changes in the delivery you’ll get a mail after an hour and you wont receive any messages even if you subscribe for it . There are more delivery companies better than purolator but never use this company if you want to have your parcel delivered at your doorstep.

The delivery guy did not try to contact me what do ever to deliver my package. But still continued to say I was not there yet I was. I went to pick my package up at the warehouse and they told me it was not there. Not the first time I’ve had problems they are the WORST. Definitely won’t be using again.

Only delivery service that refuses to deliver to my apartment. They don't even leave the delivery slip in a private area, just slap it on the lobby door. Always have to pickup from their wildly out of the way shipping hub. I now cancel any orders that attempt to ship through them since I'll just have to drive out and pick them up anyways.

Very impressed with Purolator’s customer service. Had an issue with a driver and the supervisor was fantastic with following up.This is why we always trust them for delicate medical shipments over other companies. Thanks!

The team at this location went above and beyond to help me get an important package in time for my business. They were so friendly, and incredibly helpful!! If I could give more stars I would!! Thank you!