Josh Gray - Mortgage Agent, Mortgage Brokers Ottawa

We had started working with another mortgage broker for our first home purchase early December 2021 and unfortunately, the broker could not get our application approved even though we had all the documents and a good credit score. Our realtor recommended Josh and Caitlin about 24hrs before our offer end date and it was a smooth journey from then on. Josh is very professional, honest, smart and friendly. He was always available to answer any questions we had. He was able to get our difficult case" approved with another lender in less than 48hrs even though we had to ask for an extension. Josh got us an amazing deal with a lender and kept us abreast of the application at every stage of the process with regular phone calls and emails. Honestly

My husband and I just bought our first home and Josh and Caitlin have gone so far above and beyond what I expected. They both are always so happy to answer any questions - whether its panic induced, last minute questions, or long winded ones that barely make any sense. They've taken the time and put in every effort to make sure we completely understand every step of the process. They are also super speedy to reply, and always make sure to follow up with lenders to make sure the answers are received in a timely manner.This was a huge step for us, and I am so happy that we had them by our side the whole way - and continue to be great resources and supports!I would recommend Josh to any person looking to get a mortgage, whether they've had one before or not, they will make sure you understand everything that is happening.

I have been dealing with Josh and Caitlin at Mortgage Brokers Ottawa for quite some time now. Josh has always made me feel like family and has taken care of my mortgage needs in the best way possible. He's very responsive and organized and gets you the best market rate possible based on your financial situation. Looking forward to dealing with Josh and Caitlin once again for my renewal. Would definitely recommend them!

I don't have the words to describe how Caitlin and Josh treated me during the mortgage process.Caitlin went above and beyond to make sure I got the best mortgage possible, she was so patient with me waiting for me to get all the papers sent to her, I wasn't usted to deal with paperwork as my ex wife did everything for me lol.I must say that I am very difficult to deal with, Caitlin didn't mind putting up with me, she was always professional, positive, polite and soooo friendly.I will recommend My friends and family to Caitlin and Josh, they make a great team.Thank you guys !! I am now a proud homeowner..Frank H

Just closed on my second property through Josh and Caitlin. Wouldn't consider using anyone else. Josh is able to move mountains to get the job done on creative terms that suit his clients and Caitlin is always on the ball getting things done behind the scenes. Great team that I'll be working with again

We were fortunate to work with Josh as our mortgage broker as we went through the process of buying our first home in the red-hot market of 2021. Josh was extremely responsive to any questions we had, and worked to secure a good rate with the product features we were looking for. Despite closing during the busiest month of the year, he ensured all documentation and approvals were pushed through on time, and helped make our closing day a smooth and stress free experience. Josh also worked hard to resolve a discrepancy with the lender regarding our promotional cash-back bonus. Caitlin (Josh’s assistant) was also fantastic, both in communicating updates and requirements, and collecting and organizing our documents. We’d happily recommended Josh as a mortgage broker to people in the Ottawa region.

Josh Gray and his assistant Caitlin Virtue provided me with professional, friendly, and knowledgeable service. They were always accessible, and showed great attention to detail. I highly recommend having your mortgage needs taken care of with them.

Josh and his team (Caitlin) are simply the best. We have been dealing with them for years and will continue to do so for as long as we can. Josh explains everything clearly and makes sure all parties are comfortable and on the same page. Wondering about different scenarios? Josh is probably 5 steps ahead of you ready to go over each one in detail. Not well versed in this area? Josh will ensure that he goes over every detail until everyone is very well informed. Both Josh and Caitlin are professional, patient, diligent and ready to answer questions and concerns in a prompt manner. Often big purchases can be met with stress and lingering concerns - Josh and Caitlin ensure that every step is seamless from their end making it an enjoyable process. They excel in all areas and I cannot recommend them enough.

Josh and his assistant Caitlin are wonderful. They helped us get a mortgage in a difficult situation (my husband and I had just moved back to Canada after many years away). It wasn't an easy case but they made it work and we've since bought another house and used them again, their services wonderful again. Highly recommend, especially if you have a unique situation

My wife and I had a wonderful experience working with Josh Gray in refinancing our home mortgage to convert it to a rental property and purchase of a second home. From beginning to end, he was informative, extremely thorough and attentive to our financial needs, all while making sure that we were getting the best rates possible. The whole process was done virtually, making it extremely convenient as well.This was our first experience working with Josh (and his assistant Caitlin Virtue, who is equally as personable and professional) and we would highly recommend Josh to anyone.