Goyal Travel & Tours Inc

Beware of inderjit, she almost ripped me of $1100.Luckily i had all the evidences.

Because of lack of knowledge my travel plan we’re screwed up

Such a worst service.. one of the girls over the phone was very rude.. my mom in law wanted to get some information about the tickets only for one way as she was going to visit australia for one year. Instead of giving her the ticket prices and stuff, she started telling her,” u can not buy only one way, u can not get one year visa. How did u get that?, thats not possible, bla, bla...”i was very furious upon knowing that. They should mind their own business i reckon...and justify with their work within their own limits...

Absolutely redicilous staff. The lady at the other end was very arrogant. I asked her name and she kept down the phone. Her tone was as if we are flying on a FREE" ticket. Will never do business with this travel agency!"

They are the most unhelpful and unprofessional staff when something goes wrong. Air China cancelled all the flights from Delhi due to the cronavirus so my cousin happened to call them to get another flight back from Delhi. However, the agent told her all the flights were cancelled by the airline and they were going to send out emails to the clients closer to the date which is ridiculous. They should’ve done it right away so people can book their flights back. The travel agent refused to help her with the paperwork to get a refund from the airline and told her she needs to contact the airline directly. Air China told my cousin that the travel agency needs to fill out the paperwork. Then she contacted Goyal travel in Vancouver, they ended up helping my cousin with all the paperwork to get a refund. I would not get tickets from this agency especially in this day and age, when there are so many changes happening in the travel industry.

Great experiences over the years. The staff were very helpful in changing my flight when an emergency came up. They also had the best price for the flights that I searched.

Always professional service from Goyal, for me and many acquaintances/friends who have used them for years for our Japan Air to India flights (and Goyal has the best prices!). Have never heard of any problems. Highly recommended.

Goyal Travels served our community & other communities too for decades & it is surprising that they still are in the fray !....Mr. Goyal goes by the books...refunds what is due to you; for whatever reason...Has a team of well-qualified, courteous, gentle members who advise you on matters you knew nothing about !....I can not look elsewhere but GOYALL TRAVELS..If there is a choice above FIVE STARS...I would go for the maximum on the RIGHT...& that is GOYAL...Merci, Thank you, Govindraj

The service was good n the staff were courteous. However, their counters need to change. They are too high for proper face to face client interaction. I bumped my head n glasses into it while getting up from the chair i was seated in front of the counter.

Staff is rude, uncompetitive and rudely hung up on me when i asked if they can match price i was getting at other placeUnprofessional, honestly bought tickets from them maybe around 5-6 times and never a pleasant experience.Last 2 times has been really disappointing.Nothing wrong with the product they sell might i add but its as a whole not a good experience when you call them, for me atleast.Their attitude is like want to buy at their terms and price ok otherwise get lost And don't call the second time or try to change your query if you are not sure don't call themKnow your dates and plan on agreeing to their price without a fuss or peep then everything will be okRead my other reviews if you think am picky or wrong about it , this is my first bad review about anything, it takes a lot to make me disappointed as am very easy going.