Wolseley Plumbing/HVAC

The staff was great. I went in looking for very specific items and the young woman went straight to each item and that was that they say. Also, the price was much less than going to a box store.

We gutted our bathrooms and got all our fixtures through them, right from the tub to taps, to faucets, etc. I realized this is a place for the pro's to shop, so I did my research online on what to look for in good quality pieces (the box stores have the value lines whereas this store carries higher lines of the same makes). The staff was friendly, helped us with questions, and even let us climb in the tubs to see how they fit. Because they aren't a retail store for DIYers, you have to do your own research and then go in knowing what you are looking for. Example, we could by a Maxx tub from a box store, but I wanted one with more than 4 block legs under it (the one we chose had eight and a solid wood panel under for support - and we still added a mortar mix under it), and a double lip which reduces the chance for moisture to ever get behind it and allows you to tile (we did three piece cultured marble) the surround and not have it right down to the tub surface. You have to do some of your own research. But they are a supplier for the pro's who don't have to ask typical DIYer's questions. We will definitely buy all our bathroom pieces through them in the future.

Great customer service. Called from out of town regarding warranty on a GROHE shower valve and Taylor handled it seamlessly. And the replacement is being sent directly to me. Nice.

Shout out the long hair guy at the order desk helping me out. Wicked service

Excellent customer service. They were very helpful in getting me exactly what I needed!

The salesperson was on her lunch break and still helped me find the part I was looking for and take payment!

One of the worst customer service experiences I've ever had. After getting blown off, I took my order directly to their glass provider, Shodor, who replaced the shower door at 1/3 of the price Wolseley estimated, with 300% better communication.

All staff are always very helpful, professional and knowledgeable.Products they carry are of good value for the money.They have a wide price range so even when our budget is limited they still found us beautiful quality items.

I went there to buy new shower fixtures. Had pictures of what was currently in my shower so they knew what I had to work with. Told them what I was looking for and they pointed out my options. I picked a shower head that THEY suggested. Turns out it won't work with fixtures I have. Plus when I tried to return it they gave me a 15% restocking fee. First of all, they should have mentioned this in the first place, and secondly, the customer should not have to pay for the employee's mistake. It's not my fault they don't know how to do their job and I shouldn't have to pay for it. So if anybody needs help with finding the right fixtures and amenities, don't go here because they apparently don't know what they're talking about!

Didn't know what I needed to replace a shattered porcelain sink. Came out took a few measurements and came back out a few minutes later with what I needed