Purdys Chocolatier

Excellent chocolate but very expensive. My last experience left me astounded by the lack of knowledge exhibited by the staff on their own products. Is this milk chocolate or dark chocolate?" was the question that stumped them all."

Very good nice tasting chocolate

Helpful sales associate, easily accommodated my request for no sugar added products

The ladies here are very knowledgeable and sweet. Especially Abbi. She figured out the exact variation of chocolates that my mother would love!

Affordable chocolates and many different flavours. Great option for thank you or happy birthday gifts. Absolutely friendly staff that create a great shopping experience. Vegan and low sugar/calorie chocolate bars are also available. Try the icecream selection!

Really great customer service. Lots of varieties of caramels.

I would like to give the head office a piece of my mind, but the representative doesn't seem to speak English as a 1st language, so we obviously have a problem here. I am just going to tell it like it is, since my complaint is regarding an experience at this location.One time, a mother with 2 daughters were at the ice cream counter. The kids both wanted their ice cream dipped in sprinkles. The 2nd kid's mango ice cream fell out of the cone INTO the rainbow sprinkles tub. I asked the server to give it to me because I wanted it, she said they can't sell it...First of all, that's a waste of a perfectly good scoop of mango ice cream that I COULD HAVE eaten.Secondly, to go off about how it is cross contamination" is asinine at best and the most nonsensical thing I've ever heard.So giving someone a perfectly good

The girls who work here are always super extremely nice and help me find chocolates so that all of the women in my life aren't mad at me. They are the best.

I bought quite a lot of Purdys chocolates last October mainly as gifts and was impressed with both the store in North Hill and the service and the little sample I was given at the end of my visit.On returning to the store in January this year I ordered about $40 worth and at the end there was no free sample so I asked for one and the assistant,who was a bit young and inexperienced laughed at me and retreated from the counter.That simple laugh told me Goodbye Purdy's Hello Laura Secord.One expects to be a little pampered when going to a high end store and the litle attention to details are oh so important.

Walking by this location the staff member was sitting on the counter behind the display with her feet up shoes not 3-6” from all the chocolates etc. YUCK