Planet Fitness

What I like about Planet Fitness is that its low key. It has a chill vibe, they have alot of equipment (that's definitely their strength), the machines are all new or nearly new and they have the massage and hydro massage chairs.It's not a huge or fancy gym, but it's perfect for a 30-40 min workout.

I would never go back to this place again or recommend it to anyone. If I can give zero star rating, I would. Joined the membership in March 21st. After over a month, I decided to cancel my membership because my company offers a free gym at work. I was aware that members would need to pay for the annual fee of $49 dollars no matter if you are a monthly-basis membership. In my opinion, that annual fee is a big scam to up charge for what they call only-15 dollars-per-month membership. Anyway, I called in to check whether I can cancel the membership over the phone or I have to be there in person. A lady picked up the phone and told me that I still likely have to pay for the annual fee which would be billed on my bank account on 1st of May and the reason for that was I didn't give them a cancellation notice of 7 days in advance before the annual fee charging day. Interestingly, not one even told me about that on the day I joined the membership and I told the lady that too. Then, she said there was a manager there, if I can go there to cancel the membership, they could help me out or do something with the annual fee. When I went there, the lady was also there but she referred to a front desk guy, his name is Eric or Eric A, to assist. He didn't help anything at all except repeating that that is the policy of the company, and that I still get charge for the annual fee even though that was from planet fitness's fault that they didn't tell me about the 7-day policy for the annual fee charging. His behavior was rude when I asked to talk to the manager as I expected before going there.I literally paid 2 months of membership (over $15 each month) and $49 for the annual fee for having 1 month and 5 days with planet fitness in Market Mall, Saskatoon.Be aware people! I would rather join membership in different gym center instead of Planet Fitness. They will find a way to hiddenly charge you more than what they told you on the ad.

It seems like the owner/manager is spiteful and only after making the most amount of money possible, not having satisfied members, or following PF franchise guidelines. Rules for members in the gym are not enforced, there’s little space for shoes and they don’t clean the foyer only the inside so you’re covered in filth if you follow their giant no outside footwear sign, the massage beds are often broken, many of the staff are rude and more interested in chatting amongst themselves or staring at a computer rather than checking me in, expect to wait for a number of machines as there’s only one of many popular ones while masses of treadmills and ellipticals go unused, the cleaning solution isn’t mixed properly or consistently (seems like only water at times, others a hint of pink, while during the pandemic it was clearly pink), no paper towel in the bathrooms, parking is a nightmare, and more.

My experience with PF has been very positive so far. Staff at both locations are amazing. The hydro massage is definitely a great feature that PF has. I also love the option that I can bring a guest anytime.The only improvement I would recommend is to make the spa more accessible, such as scanning the card instead of telling the staff each time.Keep it up with good work PF!

it’s always clean, not too busy and they have a lot of equipment so you’re not every really waiting around, and the staff is all incredibly friendly. glad i got a membership here!

I recently joined Planet Fitness in Saskatoon, SK and I have to say, my experience so far has been great. The front desk staff is incredibly helpful and always greets me with a smile. As someone who's new to the gym scene, their friendly attitude has made me feel comfortable and motivated to keep coming back. They're always happy to answer any questions I have and offer advice on how to use the equipment properly. I appreciate their dedication to making every member feel welcome and supported. Overall, I highly recommend Planet Fitness in Saskatoon, SK to anyone looking for a gym with a positive and encouraging atmosphere.

Won't return unless some things change.1. Terrible hours. Why not 24 hours like every other gym?2. Dirty showers and the curtains don't fully cover the stall. People walk by and look at you in the shower.3. Handicap shower stall has no shower head. It's just a pipe sticking out of the wall.4. It says judge free zone, but as a fat person, I felt like the staff were very judgmental.5. It is very inconvenient to use the massages chairs and beds. You have to go find a staff member to turn the equipment on for you every single time. You should be able to scan your card instead of chasing down staff.

A decently clean facility. Some of the younger staff need to work on their professional appearances and mannerisms.Also, I wish some of the gym goers would stop mocking some of the elderly and people trying to lose weight.Other than that? Pretty good place to go.

I was really offended when a staff member asked me to SHOW them my goggles after I confirmed I had them!I know the company policy requires the staff to ask any gym member who wants to use the total body enhancement if they have protective eyewear. But what really offended me was that they did not trust me when I said I had goggles!I have purchased my goggles from one of the staff members who was present when the “questioning” happened. I use the total body enhancement whenever I come to PF, and I always wear goggles and confirm to the staff that I have them. After all, I do care about my health and my eyes! (Which seems to be hard to understand for some people!!!)This experience made me so sad, I couldn’t do my workout, and I left immediately! I’m not sure if I want to go back to PF!

I really enjoy working out here because I'm not into listening to grunting, weight dropping, and show offs. Sometimes I wish people would be more in control of their weights even on machines instead of letting them drop. But most of the patrons are very respectful of each other. They could really use a dedicated calf machine because the Preston Planet Fitness doesn't have one. The staff are super friendly.