Starks Barber Company - Aurora

UPDATED REVIEW Feb 2 2022- Starks reached out to me and offered a full refund or a complimentary haircut for my last experience.- I really appreciate the the customer service and it sounded very sincere.- I most likely will not be going back, and do not want a refund as I did use your facilities.In brief: Sloppy, sloppy & sloppy.Customer service, atmosphere, ease of booking--all excellent.But the most important thing of all, The Barber's skill, attention to detail, and customer care I found lacking from the barber I got that day.- On the sides where it was shaved, there were hairs that were much longer sticking out of the shaved area (see photos)- Near the ears, same issue. The lines were not clean, straggler hairs here and there.- The neck line was sloppy.- Neck also had the shaver scratches (see photos)- All in all, the quality of work is worse than that of the $8 Hong Kong-uncle hair cut place my dad took me to as a kid. At least that guy can do clean lines and not leave me with scratch marks on my neck.

Cris has been cutting my hair for over six years! She is the only barber that I have had, who has me leaving with a smile....everytime! I've always been happy with my haircut, as Cris's skillset is top notch! The only person who I would drive from Georgetown to Aurora for. I'm looking forward to my next appointment!

I have been going there for couple of months now, they are very friendly and every time I've walked in they have given me warm welcome. I have had my hair cut done only by Julia so far and I'm not about to change that and all I can say is that she is a miracle worker, looking forward to getting my next haircut.

I took my boyfriend here to get his hair cut and I decided to hang around because... AESTHETICS! The interior design is stunning! Loved the colour scheme and the decor - it was all very clean and crisp. There was a beautiful lounge area and the customer service was amazing, I was offered sparking water and coffee while I waited. I definitely don’t mind coming back the next time the boyfriend gets a cut!

Wanted a men's hair cut but they said they only serve men...lady was very rude about it too. My partner also got a hair cut there and it was not good.Go to Fade & blade instead, better prices, very friendly service and amazing hair cuts/fades

Can't say enough about this Barber shop. Definition of professionalism and lovely manner.Mad love for this place and the way they conduct business. Parnia is amazing! I went for my first haircut there and it was such a excellent experience! my great haircut makes me look like a model now. Many thanks the the expert barbers at Starks barber company specially Parnia . she and her barbershop deserve 10 star

I travel a lot. When I am in the area and need to get cleaned up, I always goto Starks in Aurora. More specifically I always book with Sherry. She is very pleasant and always professional. I highly recommend Sherry at Starks.

I rarely write any reviews, but my experience at this new barber shop is definitely top notch! I was greeted by the owner Ray and he gave me a quick tour of his upscale shop. I felt safe getting my cut here and the pricing is on point. Highly recommended!!

Save yourself!!! Go anywhere else!!!Zero stars is unfortunately not an option, so I’ll provide the minimum.After working my typical 60 hour work week, I took a moment to get a much needed haircut at Starks for the first time.Cherry - Asian girl from Hong Kong with black hair and pink tips mutilated my haircut beyond recognition, I now have hair sticking out in every direction on my head and will probably be forced to shave it all off.A blind four year old could do a better job cutting hair.To add insult to injury, when I called in for the second time this morning (after they failed to pickup the phone) some lady answered who refused to give the phone to her manager, I think her name was Olivia. After I politely explained what had happened and the terrible experience I’d had, she started laughing!I expressed my frustration more clearly after that, and the owner suddenly decided it would be wise to reach out to me directly. He has since offered to reimburse me at greater amount then what I paid for the haircut, and while I sympathize with the owner (deer in headlights), I think he obviously needs to do some restructuring immediately, with actual hair dressers and staff who have enough respect for clients so to not cause his business to immediately go insolvent.I wouldn’t hold my breath on this place lasting long.

I’ve been going to Starks for quite a while now I (probably just under a year) I wanna begin first and foremost by saying it is always a phenomenal experience where all the employees are professional and friendly. I usually get my hair cut by Julia and book an appointment in advance and she has always been professional, friendly and perfection oriented. The different services they offer cater to all kinds of pricing. I find myself spending a little on the higher side but that is totally my decision and I wouldn’t have it any other way as I always walk out feeling more confident and looking so much better. I can’t speak too much on the other employees as I haven’t had my hair cut by them however they’re always so professional and friendly creating a welcoming environment that continues to make me a returning customer.