DZ HQ Phone Repair Halifax (iPhone, iPad, Cell Phone) #lowest Price #AppleAuthorized

Such a positive experience- Kaleb fixed my phone quickly when I really needed it repaired. He was friendly and provide great service.

Brought here a phone to fix after a big crash. Initial diagnostic was it's the screen". Time to fix was two days. We came back to pick up the phone

I was so happy to find a place that gave such great customer service and reasonable prices for screen replacement. They put in the time needed, had highly skilled technicians who took care of my phone quickly while being very friendly!

It pains me to leave a local business a bad review, however the service I received was so poor that I feel compelled to share my experience. I broke my phone screen (unusable) on Wednesday morning (older model Samsung Galaxy A5). After calling a competitor and getting a much higher price quote for the repair, I found these guys and got a cheaper quote. When I called the shop (work phone), I was told by Kalab (owner) that the repair could be completed the following day, all that was required was a deposit for half the cost of the repair (a deposit of $63.25). He got me to read the model number on the back of my phone to ensure he ordered the correct part, and said ordering parts is typically next-day delivery so I should get the phone back tomorrow. After not hearing anything, I called and was told that when the part came in, he discovered he'd ordered the wrong part. Fair enough, I understand mistakes happen, but no apology was offered. I waited for news again, and after not hearing anything, I called and was told the new part being ordered should arrive the following Wednesday, a week after I dropped off my phone - I understand that the shop has no control over shipping times, but again, no apology was offered for the delay. After not hearing anything the next Wednesday, I called again and was told the new part they ordered was defective. Again, I understand this is not their fault, however again, no update, and no apology was offered for the delay. At this point, I was told they had the part in stock (ostensibly all this time) at their Bedford location, and they would use that to finally replace the screen. I was told it wouldn't be ready that night, but probably Friday. I called again Friday, and was told, yes, it'll be ready tonight and I'll get a call. I did not get a call that it was ready, I had to call myself on Saturday morning to find out that it was ready, a full week and a half after dropping off my phone. I get to the shop, Kalab shows me my phone, and the back is shattered, again with no apology offered. I had tried to be patient throughout this process, however after waiting a week and a half, having to call myself at every step, and coming in to - surprise - pick up a phone with a shattered back and being told I would need a case for it (I have a case, but for all he knew this could have been an additional expense for me), I asked if he expected me to still pay full price for the repair. He very abruptly said that yes he did, and explained how difficult the repair was and that a shattered back was inevitable and I was lucky to get the service with that model of phone at all and I would have had the same supply issues with any competitor. OK, all fair enough, but if this shattering was a known consequence, why not tell me upfront so I knew to expect this and could have made a more informed decision? If this repair is beyond your scope, just don't take my business at all. I said I didn't want to argue over it and agreed to pay the full remaining amount. As poor as this service was, I would have let it go and not bothered to leave a review, had I not realized after the fact that he had actually charged me MORE than originally quoted. I paid $68 when I picked up my phone, up from the $63.25 deposit I transferred that I was told was half of the cost. But - I get that if this guy has your screen in stock for your popular model of iPhone, he can fix your broken screen quickly and cheaply, and you'll be happy. Anyway, my screen works now. EDIT - RESPONSE: Review is about poor customer service, did not argue cost and paid. No updates, unapologetic, rude, not upfront about damage. Called, confirmed model # via phone after no email response.

DO NOT GO HERE!!!! SCAM!!A complete scam. I went in to get the back glass of my iPhone XR replaced. I confirmed with him that the apple logo will still be on the iPhone when replaced - well he lied - it was removed. The glass was replaced, without the apple logo, and now the speakerphone will not work on my iPhone during calls or during FaceTime. He will not answer my emails regarding this issue.My phone left more damaged than it was when sent to repair.Don't waste your time or money.

Would highly recommend! I dropped my phone and the screen broke, I was able to bring it in that same day. The owner let me know that it would be a few days for the screen to come in and was able to give me a loaner phone while I waited. He was able to explain the costs to me and I had no problem waiting since my phone model is a couple years old. My phone works the same as it did before and the process for me was super easy! For reference I brought in a Samsung that came out in the last couple of years.

After removing the case from my Samsung Galaxy S20 Plus, I found a cracked, back glass and spidery lines running faintly across the body. I was very surprised as I take care of things that cost the equivalent of tank of diesel or half a months rent in Halifax....I cant afford to take things that cost so much for granted.Enter the Device Zone. I called and had a great conversation about the service I needed. The back glass had to be ordered in, which only took three days, and the repair itself, with part was, taxes in, a smidge over $90. An amazing price. The best part, other than the professional customer service was the roughly 20 minutes it too to do the repair. Will recommend to others in need and if I find myself so careless with my phone again, I'll return as well.

This is the best phone repair place in all of Halifax. Tucked away on oxford street, this place does super fast and high quality phone repairs. They have also fixed some iPad of mine for reasonable pricing. Come here if you want honest service, great prices and high quality work.

I finally got to try this shop, and they have the best customer service in town! They're so nice. The prices are also very fair. You can't go wrong with their skill or pricing policies here either guys.

Brought in my smashed S21 Ultra, almost unusable due to flickering screen. A new screen (Manufacturer original) was ordered and arrived within 2 days. As soon as it arrived the technician called me and I had it fixed within 2 hours. Everything was flawless. Way faster and cheaper than any box retailer would do it. Great job would recommend. (I'd put a photo of my phone but I don't have a second camera, maybe ill add one tomorrow.)