TELUS
54 Reviews
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday9:30 AM–6 PM
- Sunday11 AM–6 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
About the Business
TELUS | Telus | Visit your nearest TELUS Store to shop for all the latest and greatest mobile phones, accessories, tech and more.
Contacts
Call Us
+19056373518
777 Guelph Line Unit E7, Burlington, ON L7R 3N2
Hours
- Thursday10 AM–9 PM
- Friday10 AM–9 PM
- Saturday9:30 AM–6 PM
- Sunday11 AM–6 PM
- Monday10 AM–9 PM
- Tuesday10 AM–9 PM
- Wednesday10 AM–9 PM
Features
- Wheelchair-accessible parking lot
- Wheelchair-accessible entrance
- Debit cards
- NFC mobile payments
- Credit cards
Recommended Reviews
M P
29.09.2023
TELUS
The staff were very friendly and helpful with setting up my new phone. They were also very accommodating when I realized I wasn't entirely happy with the phone I had chosen. They made switching to a new phone easy and painless. I really appreciated all their help.
d f
22.09.2023
TELUS
I visited the Telus shop in Burlington Mall to upgrade my phone. I was assisted by a great employee there named Dylan. He did an incredible job of helping me get everything I needed. I want to thank him for his assistance and thank Telus for having such great and very knowledgeable staff.
Paul Allingham
20.09.2023
TELUS
Dylan was terrific with a professional candid approach. Very competent and and set up our two new phones with all files, software and data transferred seamlessly.
Peter Lisboa
14.09.2023
TELUS
I visited this Telus store over the weekend and was helped by Dylan. The 5 star rating does not do justice to the attention, help and empathy showed by Dylan. He helped transition me to a new iPhone efficiently and in the most cost affective manner. I have traditionally just ordered my phones through the Telus help line but will visit this store again solely based on the service Dylan provided.
Janelle Vanderveen
07.08.2023
TELUS
Stephanie was phenomenal. Kind, courteous, helpful, friendly. A genuinely good human. She promised to fix the issue I was having with my new phone and she did! Highly recommend going to visit her!
User 6290
04.08.2023
TELUS
Went in for a new phone.. told on phone I needed just 1 piece of ID. Got there, told something different. I don’t live locally so would have to go back home. Ask for an exception .. rude answer: “no” .. it’s okay I went to Rogers, better experience! DONT SHOP HERE! Worst experience
Lorenzo Castelli
28.07.2023
TELUS
Lindsay B. Incredible customer service. Best phone salesperson I’ve ever dealt with.
Tom W
25.07.2023
TELUS
Upgraded new iPhone’s, Dylan answered all my questions, explained options. I never felt rushed or hurried into purchasing. Have been with Telus nearly 20 years and have always received Excellent service over the phone or in person. Have to say it was much easier to research options on past Telus websites and the current website was not helpful and frustrating. So dealing in person with Dylan was the best option and the service was #1.
Vwede Obahor
22.07.2023
TELUS
My spouse and I were treated rudely with racist undertones. All we wanted was solution to her data usage which was not functional even though she had more than enough data left to be used. One Angela called the security on us. The security called the police on us. I need to see the camera footage as her tone and disposition was very demeaning... At the end, our data issue was not resolved but had to go back home sad and disgusted
Mike McReavy
20.07.2023
TELUS
Wow, 100% wow. Incredible service from Dylan... thoroughly explained everything, didn’t bombard me with costly or unnecessary upgrades and clearly enjoys providing stellar customer service. Seek him out if you want a sensational shopping experience.
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Map
777 Guelph Line Unit E7, Burlington, ON L7R 3N2
TELUS