The Manor Village Varsity - Retirement Home

Excited to move our parent into memory care. In the beginning, we assumed an expensive private care facility meant better care. A care plan drawn up for my parent. Plenty of activities listed on the calendar did not guarantee that it took place or that my parent was brought to participate. I would phone the room when an activity was on the calendar only to discover my parent still in the room.The staff appeared to be overworked, understaffed and stressed. They did not have time to engage with the residents. When visiting, staff members were rarely visible and hard to find. Most visits I didn’t see any staff pop into the room to see if my parent was ok (my parent couldn’t operate the help button). Discovered one night that my fob would not let me off the floor after a certain time. I had to call the main phone number for a staff member to come and let me off the floor.We realize that this is hard work and appreciate what the staff could accomplish. Considering what the cost was for a secured floor, the family felt that profit was more important than resident care.

As a family member of a resident & former healthcare worker, I cannot say enough about the quality of care & services at The Manor. Our parent transitioned from Assisted Living to Memory Care seamlessly thanks to the extraordinary care & compassion of the team. From administration to PCA's, to maintenance, to cleaning staff, to those who those who create the well-balanced meals, to medical staff, our parent could not be in a safer, more caring environment. Their attention to enforcing AHS COVID precautions & sanitation in the building could not be better. This is a stressful time for seniors' facilities; so grateful Manor staff have handled all challenges with skill & kindness. Great job.

My assisted living experience was very good. the care by staff was almost always prompt and excellent - -almost because there was one exceptionwhich I reported to the wellness director

I thought I would take the time to congratulate the Manor(s) on an exceptional jobManor Village is a well-respected senior resident Village that provides independent living, assisted living, and memory care services to seniors in several locations across Calgary, Alberta.I have been living at the Varsity Manor for nearly two years as an independent resident.I find the staff very friendly and attentive. They go out of their way to make the residence happy. There are always some activity or movie happening in the manor.I would recommend the Manor Village to schedule a tour of the communities in CalgaryThe Manor has a good reputation for providing quality care and support to seniors, the communities offer a variety of services and amenities to meet the needs and requirements of different types of seniors.I am a proud resident living in Varsity Estates Manor in NW Calgary.Thank you for your servicesHollister Hyatt40 Varsity Estates Circle N.W. Varsity Estates Circle N.W. Suite 418

My Mom moved into the Manor in Varsity Estates at the beginning of June.From the beginning, she has been greeted by friendly staff who have ‘checked in’ with her and continue to reach out to her.Dealing with Vovid-19 has been, and continues to be a challenge. I appreciate the efforts Andries and other staff have made to support and follow guidelines and recommendations as set out by Alberta health care experts.My Mom continues to ‘settle in’ and is grateful and feels ‘at home’ at the Manor.

Family members have retired here. They are very happy with their choice. Meals and the services are very good. Reception staff are exceptional.

Urban Mechanical is the Hvac/Plumbing contractor at The Manor Village Life Centers. Working with the staff especially Nicole, Colin, Mario and Andries is always a pleasure. They work hard to not only accommodate the residence but also help out our techs in making sure the job is done efficiently and safely without excessive inconvenience. There have been multiple times where they have gone above and beyond to benefit the community. You can truly see they are passionate about what they do! Great community where you can be sure you loved ones are cared for! 5 Stars!!!

Just celebrated my 2nd year here at the Manor Village at Varsity and this a wonderful environment to work in. their focus is really about the One Resident in front of me.The Support team is here to support you; the staff survey is done to get that finger on the pulse" and action is taking. Your hard work is being recognized in extra benefits amounts and in public congratulations.The owner asks us regularly what we are looking for in wages

My Mother moved into the Manor last October.She loves the food and usuallyasks to go back to My Hotel" for dinner.She never gets tired of seeing the mountains as she works out on the treadmill. Loves the Variety of Fitness Classes.The staff are excellent

Great place for residents needing assisted living. It even has a floor for Dementia patients. All residents are able to participate in in lots of activities such as bus and shopping tours, movie nights and more...