the frugal decorator

Carolann did not address the concerns for which we hired her. We were trying to determine whether to repurpose or replace our existing kitchen cabinets and how to tie that choice into the rest of our open-concept main floor. She only presented designs for repurposing the cabinets, but did not accurately represent our cabinets in the drawings so it was not even possible to visualize how it would actually look.The designs were highly impractical, as they required extensive custom alterations to the existing cabinetry which would have been more costly than replacing the cabinets. She also presented only two-tone upper/lower cabinet designs after we had expressly indicated our preference against this style. Our feedback was not welcomed and was met with the attitude that she was the designer and knew better than we did.It was a deeply unhelpful and disappointing experience, and was a waste of quite a lot of money. Instead of getting the design concept help we needed to feel confident to move forward with our kitchen renovation, this experience made us feel more stuck and frustrated than before.

We have just finished our third house project with the Frugal Decorator and as with the first two, it turned out beautifully! We really relied on them to pull our house project together with their design expertise, and make many recommendations while still listening to our preferences. The staff's experience allows them to think of all the details needed (which we would never have been able to do on our own) so that the final look come together to look gorgeous. The designers are friendly and very accommodating - we would highly recommend their services in every way.

Friendly and professional staff with a keen eye for design.