Woodbine Hotel & Suites

I recently stayed here for a couple of nights along with family members from the U.S. as I had a reception for my Dad's funeral at the adjacent banquet hall. Although we got off to a rough start with the reservations, things ended up working well. The staff is very friendly and the breakfast is great. I will ALWAYS be grateful to the manager named Gurdeep for his assistance during this difficult time and I'll definitely go back hopefully under better circumstances!

Took photo copy of my drivers license. Said that need for security reason.All my personal info . on there. That can be duped and there is the breach of the privacy act. All that is needed is name address that is it. I did get the copy back. Told the front desk person there is a privacy act in canada. Told me I could be a criminal and then this will facilitate in arrest. Wow what is next with this hotel physical body searches.Would I recommend this hotel to someone ABSOLUTELY NOT!Stop putting people on the front desk to do your privacy act breaches.

Please avoid this place. My family member stayed here after a long international trip home. She arrived and there was nobody at the front desk. Five minutes later two employees walked in with a strong smell of weed on them and they seemed “out of it”. After confusion and distraction checking in my family member got to their room. A few minutes later a stranger wearing all black and a ski mask came to the door and would repeatedly knock to try and gain access. My family member, a young female, was rightfully concerned. After calling me, she called the front desk. The receptionist, Yuvraj said it “was not his problem” and left it at that. Hearing this I called and nobody picked up 4 separate times. She continued to ask for assistance but they had no concerns for what they needed or her safety. Cops will be getting involved, this is completely unacceptable.

A hotel that is about 5 minutes from the airport and has no shuttle is already a bad start. The rooms are nothing like what they show on the website. They are very, very small. Not comfortable for two people. Electricity on one side of the room did not work. Sheets and pillow cases were stained with make up and God knows what else. Had another guest pounding on our door asking for a lighter for his cigarette, mind you we are on a non-smoking floor. Had other unruly guests running and shouting up and down the hallways at 2:30am. How are other guests supposed to get sleep? Safe did not work, they sent a guy upstairs to fix it, but he said the safe needed a battery, so we had to lug all our jewelry and passports with us everywhere. Our bed was broken on one side, they sent the same man to fix it and he couldn't fix it and woke up with a sore back. As we went to check out there was another couple checking out complaining about stained bedsheets and a broken bed! On top of all that was wrong with this room, they did not even offer any discounts for our troubles and discomfort. I guess you get what you pay for. If I ever come back to Canada, I would gladly pay to stay somewhere with a great reputation and more expensive than to stay in this place for free. I would give it no stars if I could.

Google review summary3.31,033 reviews5 ★4 ★3 ★2 ★1 ★Reviews on other travel sitesReviewsSearch reviewsS.D1/5just now on GoogleLiterally the only time I've ever felt strongly enough to leave a review. Worst hotel I've ever stayed at. First, we get to our room and it reeks of cigarettes despite more no smoking signs I've seen in any hotel. Second, when we ask to get a new room they didn't have another with two beds, one of us had to sleep on the pullout sofa (fine, but not what we paid for). Third, the sheets had stains, the pillows were horribly lumpy, and no hot water in the sink. Forth, when we went to breakfast all the tables had a line of WET PAINT! Are you kidding me? One of us had a sweater stained and when we brought it to staffs attention he did not care, all he said was there are renovations (cool, I don't care and that doesn't fix anything but sure is a fun fact). He told us he would get the manager and never came back. We had to go back to him at the front desk and all we got was the managers phone number. Save your money and go literally anywhere else.

Room and bed was extremely comfortable although shower in need of a little maintenance. Great breakfast selection and very helpful and friendly staff!!!!

If possible, please don't make your family or anyone you care about stay in this hotel. I have stayed in many hotels in Asia and North America, ranging from backpackers' hostels to five stars, and Woodbine took the title of the worst hotel" without any close contestants.1. The blanket had no case and had cigarette burns2. They reduced the waterflow of the toilet flush by coating the tank with foam. So

Good overall experience. Evening concierge was overwhelmed between managing the desk and dealing with security at the hall, but he did his best at check-in.Through no fault of the business I stayed during a highschool function. Soundproofing or limiting the volume at the function would be nice. The pounding base didn't stop till 2 am making it hard to sleep. For the rather high price of the room.

Depend on your needs, but I found the location to be a bit far from what a mom & child would want to do. The first impression of the hotel lobby was a bit uh ohh

I reserved a king romantic suite with a jacuzzi for a friend welcoming his fiance to Canada from Ukraine. Because he couldn't communicate well enough, they put him and his fiance in a queen suite that looked like garbage. I paid a premium of around 150 to book that romantic king suite" room.They refunded me $20. Scam artists taking advantage of a Ukrainian couple new to Canada."