Jenna Birtch Massage Therapy

I had my first massage with Cynarra today and it was perfect. She listened to what I wanted and needed and I received a glorious 60 minutes massage. I feel great and I booked again! :)

I got massage by Cate. She was excellent. Very professional and cares a lot about her work. She made a plan to treat my injury. I left feeling so much better. Overall a great experience for me.

I got massage by Cate. It was one of the best massages ever. Cate is very professional friendly and knowledgeable. She is proud of her work and very much interested in treating your issues! I would recommend her to everyone and overall a great experience for me and my wife at Jenna Birtch Massage Therapy located at Richmond & John in London Ontario.Thanks Cate!

I saw Cate for the first time today. I have received many, many massages in nearly every province and territory. This was HANDS DOWN the best massage I have had. She did cupping and fascia work and I feel amazing. You will not be disappointed.

I had my first cupping session ever with Cate and it was the best. She was so considerate and careful and so professional. I was late (I could not find parking and I got lost) but Cate accomodated me and ensured that I left with much lesser pain that I had gone in with. Thank you Cate!

Kylie was great. Very professional but friendly. I re-booked before i left.

Got a prenatal massage from Tara and she really knows what she is doing. Environment was clean, relaxing and comfortable. Table was warmed perfectly, she was very flexible when it came to my lack of mobility and had calming sounds on during the massage. I highly recommend going here for your prenatal massage needs!!

Well, this was a super disappointing experience. We booked with Jenna via e-mail as new patients. When it came time to the day of massage with 'Ashley' - 2 hrs before the appt, Ashley called to cancel stating her child was ill. Understandable, stuff happens - not happy they had no back up person, but whatever it happens. She rescheduled us for Saturday, but we never got a confirmation e-mail or phone call so it's quite likely she never bothered to notify anyone in the office. We show up Saturday - and people can be heard in the house and kitchen, but no one comes out to greet anyone. No one comes out after 10 more minutes and finally, it's passed the appt time so we leave. No one calls us. No one e-mails. I call and get no answer. I e-mail Jenna to tell her whats happened, and to cancel future appointments? She doesn't even bother responding or apologizing. I gave her a full week to respond before coming to write this review. This is garbage customer service and garbage organization.

Excellent quality therapeutic massages. Jenna is very knowledgeable and provides a massage tailored to your specific needs; whether, it be deep tissue, a specific muscle group or a relaxing massage. I highly recommend her!