Checker Cabs

I had a terrible experience with Checker Cab. Their app is an absolute disaster. The interface is clunky and difficult to navigate, and the app often crashes, making it nearly impossible to book a ride. I tried to use the app several times, and every time it failed to work. It was incredibly frustrating, and I wasted a lot of time trying to use it. It's clear that Checker Cab doesn't care about providing a good user experience with their app.The poor service from Checker Cab extends beyond their app. I've had multiple negative experiences with their drivers. They are often late or simply don't show up, which is incredibly frustrating when you're trying to get somewhere on time. When they do show up, they are often rude and unprofessional. It's clear that Checker Cab doesn't prioritize customer service or professionalism.One driver in particular, named Cashew, was incredibly misogynistic. He made derogatory comments about women and was incredibly rude to me during the ride. I felt incredibly uncomfortable and unsafe with him. It's unacceptable for Checker Cab to employ someone with such a negative attitude towards women. It's clear that Checker Cab doesn't prioritize the safety and well-being of their customers.Unfortunately, this wasn't the first bad experience I've had with Checker Cab. In the past, I've had drivers ask me out on dates, which made me incredibly uncomfortable. Another driver even asked for my phone number, which is completely inappropriate. It's clear that Checker Cab doesn't properly vet their drivers or enforce a code of conduct.Overall, I would not recommend Checker Cab to anyone. There are plenty of other quality taxi services in the city that provide better service and prioritize customer safety and satisfaction. I suggest looking into other options to ensure a stress-free and safe ride.

I recently had a flat tire after midnight, and a tow truck was estimated to arrive in 9 hours. I called checker cabs, and driver #1571 arrived within 5 minutes of my call. He helped me remove my belongings from my car so nothing would be stolen, made sure I locked my vehicle when we left, and spoke to me on the way home as a kind father. He helped me to feel calm and safe in a stressful situation. I am so grateful for his kindness and professionalism.

I had a flat tire beyond repair riding my bike yesterday and Tony came and got me and my bike. He was super friendly and there was plenty of room in the van for my bike (they also have bike racks). Thanks Tony for your exceptional customer service!!

My friend and I decided to take a cab from Cowboys to our apartment. Upon entering the cab, we provided the driver with our destination. However, we soon noticed that there was no meter displayed, leading us to believe it may have been hidden from our view or so we thought.When we arrived at our location, the driver demanded an exorbitant fare that seemed completely unreasonable. Refusing to pay without seeing the meter, I insisted on verifying the distance traveled, which was only 6 km. The fare he quoted, charging $0.23 per 120 meters, did not align with the math. He admitted to not running the meter.During our conversation, I brought up the fact that your website states the fare for a 6 km ride is $11.95, which contradicted the amount he demanded. His impatience became evident, and he began to threaten us, refusing to let us leave the cab or even contact the police (although in hindsight, we should have allowed him to call the police). Unfortunately, I failed to obtain his name, but I can assure you that I will never use your company's services again. It is clear that these individuals are running nothing more than a deceitful scam. It is truly disgraceful.

Hi, my girlfriend lost her phone in a cab Saturday night. We were in cab 1159 and 990. Wondering if you can have either of those cars drivers check in between their seats by chance? Thank you so much!

Horrible experience - 1125 - A-50686 - 1:am 04/09/23Arrived at Airport after long day of travelling. Proceeded to use your services.My wife and daughter had to us the bathroom, so I went out and asked for services. No problem, was hailed this cab.We loaded up our suit cases - then I let him know my wife would be out in a minute. The cab driver exploded and started swearing at me saying I shouldn’t have loaded. I let him know wife would be right out. He then proceeded to throw all off our belongings out of his trunk - breaking our suit case.Worst cab experience ever. Please hire drivers with manners. Never using you again. Thanks for making the city of Calgary look so bad. As this is the first impression given to me of the city. GOOD JOB BUDDY

I called for a taxi to sunridge medical building today, one taxi stopped to see if I needed assistance although he already had a fare I told him I was fine and just waiting for one of his drivers. The driver was so fast and prompt. I had a very good experience and will use them again. I forgot my phone in his taxi and he returned it to my address. very sweet of him. Thank you Checker you have great drivers.

Good if you book through the app or main dispatch, usually on time… but in my opinion avoid letting drivers pressure you into taking their numbers and calling them directly if you need to rely on transport on time. I had a bad experience with a driver I called that insisted I call him directly for my return transport - he was 40 minutes late and full of excuses, one of which being that he assumed since I was being picked up for an insurance paid medical appointment he figured I wasn’t currently working and in his mind that meant I could wait around since I didn’t have anything else going on. I had to explain to my employer why I was late for my shift.

Checker Cabs is an absolute JOKE!!! DO NOT USE THEM IF YOU NEED TO BE SOMEWHERE FOR A SPECIFIC TIME or just in general! No customer service, whatsoever. Taxi FINALLY shows up at my house, AN HOUR LATE. I inform the driver I had to arrange a different way to get to work as he was suppose to arrive at 8:30am and by 9:00am, I was already late for work. The driver said nothing and hung up his phone. So unprofessional and rude! NEVER AGAIN!

Negassy car #999 was the ONLY cab that would pick us up for a quick $10 fare. We ended up going to a different place and it ended up being $20 with a nice tip for him. I understand that cabs don’t want quick cheap fares when they’ve been waiting 40 min but I also don’t want to walk 2.5km. Extremely nice man