417 Nissan

We bought a used Xterra from the team at 417 and had a wonderful experience. We are not from Ontario and we did have a local friend view the vehicle and we purchased it via email. We arrived at the airport and they picked us up and we drove the vehicle home. Great experience - highly recommend Ali and the entire team.

Picked up my new 2023 Nissan Kicks at 417 Nissan last week! Very happy with the car!I had a great experience at this dealership. Nice staff! Rami was super helpful and made this a very pleasant transaction.

They took care of all my concerns and stayed on top of everything. Buying my car was a very smooth and quick process. I had Musa as my salesman and he was excellent. He listened to what I wanted and was extremely helpful. Will definitely be coming back for my second car, I couldn’t be more happy with the service provided and my experience.

I recently had the pleasure of working with a salesperson named Musa at a car dealership, and I have to say, he was absolutely fantastic. From the moment I walked into the dealership, he greeted me with a warm and welcoming smile, and made me feel at ease throughout the entire car-buying process.Not only was he incredibly friendly, but he was also extremely knowledgeable about the vehicles on the lot, and was able to answer all of my questions with ease. He took the time to listen to my needs and preferences, and worked diligently to find a car that met all of my criteria.Throughout the negotiation and financing process, he was transparent and honest, and I never felt pressured or rushed into making a decision. He made the entire experience stress-free and enjoyable, and I couldn't be happier with my purchase.Overall, I would highly recommend this salesperson to anyone in the market for a new or used car. His professionalism, friendliness, and expertise truly set him apart from other salespeople I've worked with in the past. If you're looking for a positive and rewarding car-buying experience, be sure to seek out this outstanding salesperson at the dealership.

417 Nissan took care of 2 recalls on my Altima, no issues at all, they had the parts in stock. Christine was great to deal with, service with a smile! I will definitely go back there if I have issues with my Nissan.

Very good sales team, manager, and financing team. Been dealing with them for years and decided to trade in my car for a newer vehicle. This time I had the pleasure of dealing with Robbie and he made sure everything went smoothly the team was very helpful and explained all.of my questions in detail.

Most Ottawa Nissan dealerships are highly Corrupted. Started with Agreeing to trade in my used lease to a new one. I told them the honest truth about my monthly budget at first. They appraised my current vehicle and gave me a deal that fitted within my budget. We SIGNED on the deal. They had to bring the vehicle from the factory that took 2 months of waiting (not my Choice to wait). So they used my “deposit”, my name, my ID’s to order the vehicle so when it gets here, they could sell it to someone else for more monthly payments right on the spot. After 2 months of waiting, the vehicle got here, they used a minor easy fixable problem that could appear due to the bumper’s design of my trade in Vehicle, (Nissan Rogue, their own product), THAT WAS NOT CAUSED BY AN ACCIDENT, as an EXCUSE to raise my payments just 1 day before picking up the new vehicle. When they knew I don’t have the budget, so they used that to their advantage of selling the vehicle to someone else that is willing to pay more monthly payments than the deal they’d originally signed on with me, 2 months prior. Corruption. I have been their client for 20 years and this is how they treat their customer loyalties. Be careful they don’t use your vulnerability of any kind to order a vehicle then sell it for higher profit to someone ready and waiting to pay more.

Very poor customer service. I got a second hand car from them and at the time of purchase the salesperson said the car was in a good condition. However only in a year, I had to get almost everything changed including brakes, tires, AC filters, oil change and spent around about $4000-5000 on it. I neither drive much nor very less. I spoke to manager Patrick regarding this and he kept on saying that he did safety check on my car and it passed. I agree that it might have passed but I am pretty sure all of the parts were almost at the end in the life stage, like at the bare minimum thats why I had to change all of them in just a year.This dealership according to my experience has no idea of customer service as the manager was so rude to me on the phone and provided just arguments and no help and no clarity on my situation.They have this motto of once the car is out of their dealership, they are not going to care about anything.The real customer service you can do for your customer is after the sale is done and not rather being rude to them and denying everything.This place is not at all recommended.

I recently had the pleasure of working with Ali Faez at 417 Nissan and I must say, he truly went above and beyond to make my car buying experience exceptional. From the moment I walked in, Ali was attentive, patient, and listened carefully to my needs and preferences. He helped me find the perfect car within my budget and made sure that I was completely satisfied with my purchase.Ali's exceptional customer service skills really stood out to me. He was always available to answer any questions I had and made sure that I felt comfortable throughout the entire process. His knowledge and expertise were also greatly appreciated as he was able to provide valuable insights and advice when it came to choosing the right car for me.Overall, I would highly recommend Ali Faez to anyone looking to buy a car. He truly made the process easy, stress-free and enjoyable. Thank you, Ali, for your outstanding service and for helping me find the perfect car!

Really amazing experience buying my first car here !! I dealt with Ali Faez and Bailey and they were both really great and did their best to get me what I wanted!! Highly recommend