McKenzie Funeral Services

Mark, we cannot express enough gratitude for the compassionate and professional service you provided during our grandfather’s funeral. Your attention to detail, patience, and understanding made a challenging time significantly more manageable for us. Your ability to navigate this sensitive event with such grace and respect allowed us to focus on remembering our beloved grandpa. Thank you

All of the McKenzie family members combine to make an emotional time much easier. Their kindness, caring and compassion was truly appreciated by our family. They took all the stress out of our lives. Their attention to all the details was amazing. They were always happy to accommodate any last minute changes graciously. Are family thanks the Mckenzie family for all their help.

I wanted to take the time to thank Mark McKenzie and the entire McKenzie family for emulating compassion and human kindness while helping and guiding me this last week with my brothers passing. It was a whirlwind to say the least and your family made me feel cared for, listened to, and like I was as important as one of your own family members. That in turn made me feel so comforted knowing my brother would be in the care of your family for his final arrangements without questioning for one second how he would be treated right up to the time of his cremation. Thank you again for doing what you do. You are all nothing short of amazing!

I don’t write reviews often but this establishment needed to be recognized for their diligence. Mark was extraordinary during these tuff times. He was extremely Organized and was clear on what needed to happen and how things needed to be done. I hope I won’t need to use their services anytime soon but I will definitely recommend their funeral service to anyone I know in their time of need.

The MacKenze Family are very professional. They handled Mum in a timely fashion without any hassle at all. They made the whole process seamless and that is what we all need during this time. Special thanks to Mark!

McKenzie Funeral Services handled the arrangements for our mother, Joanne Evans. Mark and the rest of the team provided our family with gentle guidance and support; they were professional, efficient, and compassionate, throughout the entire process. Their fees are reasonable, and significantly less than other funeral homes we investigated in the area. We would highly recommend McKenzie Funeral Services to anyone in need - their service was top notch, end to end.

I only have lovely things to say about Mark McKenzie and the McKenzie family. My grandmother passed away in 2016, and the McKenzie's assisted me with all the fine details. Recently my mother passed away unexpectantly. The morning she died, I left the hospital in a daze with all my mothers' possessions. The social workers gave me a bunch of paperwork on what I needed to do next. I called Mark, and I can't stress how he made things so easy for me. He gave me options and choices based on her particular situation, and it was all effortless. Whether expected or not, it can be an emotional time when someone passes away, so having a funeral home that makes things as simple as possible is so appreciated. A simplified process demonstrates the years of experience this family has. Also, they are kind. I felt it every time that I spoke to Mark. He had compassion and empathy, and I thought that he genuinely cared. I highly recommend the McKenzie family as the funeral home to assist you during your most challenging time.

I’m sorry to whoever is reading this, because you are probably making one of the hardest decisions of your life about what type of burial and service you would like for your loved one. Nine months ago we had to do so, for my father, who was battling pancreatic cancer and succumb to this monstrous disease.My family and I had been through anticipatory grief for 11 months prior to his death. So when the time came, my mother was faced with having to choose a funeral home to complete services upon my dad’s death. We had called several funeral homes, in North Vancouver, and the lower mainland, and we were flabbergasted at how unprofessional and rude and inconsiderate. Some of these funeral homes were.That is until we called Mckenzie funeral homes. They were by far the most professional, compassionate, and well-rounded people we spoke to. Finally on June 28, 2022 when my dad passed, my mother had to make the difficult call to the funeral home at roughly 3 am or so, I can’t remember it’s all a blur. That is when Mark Mckenzie came to the North Shore hospice, and met with us! I cannot put into words how compassionate and understanding he was. He felt like a member of the family, not a random strangers that was there to haul my dad away. We are Middle Eastern, so we are very loud and expressive, and not once. Did he make a face or act a certain way to make us feel uncomfortable. And he respected and waited and allowed us to give him permission before he proceeded with his job. I remember I was so distraught I said, please don’t cover his head. I don’t think he’s dead, in my manic episode. And he was completely fine with that and he said whatever makes you happy or comfortable we will do that. During a time of shock and grief, there’s very little that one can remember, but even on the date of the funeral service, Mark was absolutely incredible. He directed the entire service so beautifully, my dad arrived in a beautiful hurst, and as a beautiful, finishing touch, he recited a lovely poem which brought tears to everyone’s eyes.I hope you read this Mark. Your heartfelt guidance and sincere expressions of sympathy to each of us is genuinely appreciated. The extra measures of assistance you and your staff provided for us all is prized and will not be soon forgotten. I am amazed at your patience with us as we stumbled along, seemingly in a fog, at times. You valued our grief and, without judgement, allowed us to express it in our own ways and on our own schedule. I am forever grateful. Thank you for giving us that pocket of peace, during one of the most tumultuous times of our life. You were truly born for this role. I wish you every success!

From my mother:Dear Mark,My family and I wish to express our gratitude on the efficient way you and your family provided in the funeral arrangements for my husband, Laurence.Your professionalism and down to earth approach made a difficult time easier to bear. I was impressed by how you went out of your way to help navigate through the preparations to make sure things went smoothly and I felt a lot of care and sincerity.We are glad we chose you and I have no hesitation in recommending your services.Kind regards,Han, Lee, Lisa & Keen

It was an excellent experience dealing with Mark and his family who own and operate McKenzie Funeral Services.They were very kind and professional at all times from the inception of our family gathering to the completion of the event. It was a first class experience and made everyone feel at home.I highly recommend McKenzie Funeral to everyone. An exceptional personable service from a family that has being family owned and operated for over 75 years in BC.